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How To Fix U0021 - Personnel number is locked for payroll


SAP Error Message - Details

  • Message type: E = Error

  • Message class: U0 - Correction checks, on demand checks

  • Message number: 021

  • Message text: Personnel number is locked for payroll

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message U0021 - Personnel number is locked for payroll ?

    The SAP error message U0021, which states "Personnel number is locked for payroll," typically occurs when a personnel number (employee record) is locked for payroll processing. This can happen for various reasons, and understanding the cause and solution is essential for resolving the issue.

    Causes:

    1. Payroll Locking: The personnel number may be locked due to ongoing payroll processing. This can happen if the payroll run is in progress or if the payroll period is closed.
    2. Manual Locking: An administrator or HR personnel may have manually locked the employee's record for various reasons, such as corrections or audits.
    3. Incomplete Data: If there are missing or incorrect data entries in the employee's record, it may lead to a lock.
    4. Previous Payroll Errors: If there were errors in previous payroll runs, the system might lock the personnel number to prevent further processing until the issues are resolved.

    Solutions:

    1. Check Payroll Status: Verify if a payroll run is currently in progress. If so, you may need to wait until the payroll process is completed.
    2. Unlock the Personnel Number:
      • If the lock was applied manually, an authorized user (like an HR administrator) can unlock the personnel number using transaction codes such as PA30 (Maintain HR Master Data) or PA03 (Maintain Payroll Data).
      • Navigate to the employee's record and check the status. If it is locked, you can unlock it.
    3. Review Payroll Logs: Check the payroll logs for any errors that may have caused the lock. Address any issues found in the logs.
    4. Data Correction: Ensure that all required data for the employee is complete and correct. If there are discrepancies, correct them and try processing payroll again.
    5. Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for handling payroll locks, as there may be specific procedures in place.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PA03 (Maintain Payroll Data), and PC00_MXX_CALC (Payroll Calculation).
    • User Roles: Ensure that you have the necessary authorizations to unlock personnel records or make changes to payroll data.
    • SAP Notes: Check SAP Notes for any known issues or updates related to payroll processing and personnel locks.
    • Testing: After unlocking or making changes, it is advisable to test the payroll process with a simulation to ensure that the issue is resolved before proceeding with actual payroll runs.

    If the issue persists after trying the above solutions, it may be necessary to consult with your SAP support team or a technical consultant for further assistance.

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