How To Fix TXS_MESSAGES064 - The system can't determine the Suframa code for this order

SAP Error Message - Details

• Message type: E = Error

• Message class: TXS_MESSAGES - Tax Service Messages class

• Message number: 064

• Message text: The system can't determine the Suframa code for this order

What causes this issue?

The sales order contains items manufactured outside the free trade zone.
Therefore, you can't use Suframa codes in this order.

System Response

The nota fiscal is not created.

How to fix this error?

Split the nota fiscal between items manufactured in the free trade zone
and items manufactured outside the free trade zone.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TXS_MESSAGES064 - The system can't determine the Suframa code for this order ?

  The SAP error message TXS_MESSAGES064 indicates that the system is unable to determine the Suframa code for a specific order. The Suframa code is typically related to tax and regulatory compliance in Brazil, particularly for companies operating in the Free Trade Zone of Manaus.
  Cause:
  
  Missing Configuration: The Suframa code may not be configured in the system for the relevant materials, customers, or orders.
  Master Data Issues: The master data for the material or customer may be incomplete or incorrect, lacking the necessary Suframa information.
  Order Type: The order type being processed may not be set up to handle Suframa codes.
  Tax Classification: The tax classification for the material or customer may not be properly defined, leading to the inability to derive the Suframa code.
  Customizing Settings: The customizing settings in the SAP system for Suframa may not be correctly maintained.
  
  Solution:
  
  
  Check Master Data:
  
  Verify that the material master and customer master records have the appropriate Suframa code assigned.
  Ensure that the relevant fields are filled out correctly in the master data.
  
  
  
  Review Configuration:
  
  Go to the customizing settings in SAP (transaction SPRO) and check the configuration for Suframa codes.
  Ensure that the necessary settings for tax determination and Suframa code assignment are correctly configured.
  
  
  
  Order Type Settings:
  
  Check the configuration for the specific order type being used. Ensure that it is set up to handle Suframa codes.
  
  
  
  Tax Classification:
  
  Review the tax classification settings for the materials and customers involved in the order. Make sure they are correctly defined to allow for Suframa code determination.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on Suframa code configuration and usage.
  
  
  
  Testing:
  
  After making any changes, test the order processing again to see if the error persists.
  
  
  
  Related Information:
  
  Suframa: The Superintendence of the Free Trade Zone of Manaus (Suframa) is a Brazilian government agency that oversees the Free Trade Zone in Manaus, which has specific tax regulations.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on Suframa code configuration.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in Brazilian tax compliance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.