How To Fix TXS_MESSAGES064 - The system can't determine the Suframa code for this order

TXS_MESSAGES064 - Overview

• Message type: E = Error

• Message class: TXS_MESSAGES - Tax Service Messages class

• Message number: 064

• Message text: The system can't determine the Suframa code for this order

What causes this issue?

The sales order contains items manufactured outside the free trade zone.
Therefore, you can't use Suframa codes in this order.

System Response

The nota fiscal is not created.

How to fix this error?

Split the nota fiscal between items manufactured in the free trade zone
and items manufactured outside the free trade zone.

Error message extract from SAP system. Copyright SAP SE.

TXS_MESSAGES064 - Details

• The SAP error message TXS_MESSAGES064 indicates that the system is unable to determine the Suframa code for a specific order. The Suframa code is typically related to tax and regulatory compliance in Brazil, particularly for companies operating in the Free Trade Zone of Manaus.
  
  Cause:
  
  Missing Configuration: The Suframa code may not be configured in the system for the relevant materials, customers, or orders.
  Master Data Issues: The master data for the material or customer may be incomplete or incorrect, lacking the necessary Suframa information.
  Order Type: The order type being processed may not be set up to handle Suframa codes.
  Tax Classification: The tax classification for the material or customer may not be properly defined, leading to the inability to derive the Suframa code.
  Customizing Settings: The customizing settings in the SAP system for Suframa may not be correctly maintained.
  
  
  Solution:
  
  
  Check Master Data:
  
  Verify that the material master and customer master records have the appropriate Suframa code