How To Fix TWBA007 - The user was not found in the address management

SAP Error Message - Details

• Message type: E = Error

• Message class: TWBA - Test case attribute messages

• Message number: 007

• Message text: The user was not found in the address management

What causes this issue?

The SAP Office user was not found

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Choose another user.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TWBA007 - The user was not found in the address management ?

  The SAP error message TWBA007 ("The user was not found in the address management") typically occurs when the system is unable to find the user in the address management database. This can happen for various reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  User Not Created: The user may not have been created in the address management system.
  Incorrect User ID: The user ID entered may be incorrect or misspelled.
  User Deactivation: The user may have been deactivated or deleted from the address management.
  Authorization Issues: The user may not have the necessary authorizations to access the address management.
  Data Synchronization Issues: There may be issues with data synchronization between different systems or modules.
  
  Solutions:
  
  
  Check User Existence:
  
  Verify if the user exists in the address management. You can do this by navigating to the relevant transaction (e.g., transaction code SU01 for user management) and checking if the user is listed.
  
  
  
  Create or Reactivate User:
  
  If the user does not exist, create a new user in the address management. If the user was deactivated, reactivate the user.
  
  
  
  Verify User ID:
  
  Double-check the user ID for any typos or errors. Ensure that the correct user ID is being used.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the address management. You may need to consult with your SAP security team to verify and assign the appropriate roles.
  
  
  
  Data Synchronization:
  
  If your SAP system is integrated with other systems, ensure that data synchronization is functioning correctly. Check for any errors in the data transfer processes.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional troubleshooting steps specific to your version of SAP.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and SUIM (User Information System) for user management and authorization checks.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for TWBA007 in the SAP Support Portal.
  Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the TWBA007 error message in SAP.