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Message type: E = Error
Message class: TU - Billing/Scheduling/Budget Billing
Message number: 868
Message text: Payment plan data transferred to contract &1; First payment plan amt.: &2
The payment plan data for contract &V1& was saved successfully. The
customer is billed for a payment plan amount of &2 in the first month of
the billing period.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
Error message extract from SAP system. Copyright SAP SE.
TU868
- Payment plan data transferred to contract &1; First payment plan amt.: &2 ?The SAP error message TU868 indicates that there is an issue related to the payment plan data being transferred to a contract. This message typically arises in the context of contract management or billing processes within SAP, particularly when dealing with payment plans for contracts.
Cause:
The error message TU868 can occur due to several reasons, including:
Incorrect Payment Plan Configuration: The payment plan may not be set up correctly in the system, leading to issues when trying to transfer data to the contract.
Missing or Incomplete Data: Required fields or data related to the payment plan may be missing or incomplete, which prevents the successful transfer of payment plan information.
Contract Status: The status of the contract may not allow for changes or updates to the payment plan, such as if the contract is already completed or archived.
Data Consistency Issues: There may be inconsistencies in the data between the payment plan and the contract, such as mismatched amounts or dates.
Solution:
To resolve the TU868 error, you can take the following steps:
Check Payment Plan Configuration: Review the configuration of the payment plan in the system to ensure that it is set up correctly. Verify that all necessary fields are filled out and that the payment plan is valid.
Validate Data Completeness: Ensure that all required data for the payment plan is complete and accurate. This includes checking amounts, dates, and any other relevant information.
Review Contract Status: Check the status of the contract to ensure that it is in a state that allows for updates to the payment plan. If the contract is completed or archived, you may need to take additional steps to modify it.
Data Consistency Check: Perform a consistency check between the payment plan and the contract. Ensure that the amounts and terms match and that there are no discrepancies.
Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to payment plans and contracts. This may provide additional insights into the error and how to resolve it.
Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may have additional tools or insights to help diagnose and resolve the issue.
Related Information:
Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to contract management and payment plans, such as VA01
(Create Sales Order), VA02
(Change Sales Order), or FPL1N
(Display Payment Plan).
SAP Notes: Check for any SAP Notes related to error TU868, as these may provide specific fixes or patches that address known issues.
User Forums: Engage with SAP user forums or communities where other users may have encountered similar issues and can share their solutions.
By following these steps, you should be able to identify the cause of the TU868 error and implement a solution to resolve it.
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