How To Fix TU747 - Start month (&2) in contr. (&1) is not the same as billed start mth (&3)

SAP Error Message - Details

• Message type: E = Error

• Message class: TU - Billing/Scheduling/Budget Billing

• Message number: 747

• Message text: Start month (&2) in contr. (&1) is not the same as billed start mth (&3)

What causes this issue?

During migration the start month of the payment plan is automatically
determined and compared with the start month in the contract. The
systemhas determined a difference for contract &V1&:
Start month determined from due dates: &V3&
Start month in contract: &V2&

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ISU_VERARB OBJECT DOKU ID TX

How to fix this error?

Adjust the due dates to be migrated correspondingly to the start month
of the contract, or change the start month in the contract.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TU747 - Start month (&2) in contr. (&1) is not the same as billed start mth (&3) ?

  The SAP error message TU747 indicates a discrepancy between the start month of a contract and the billed start month. This typically occurs in the context of contract management or billing processes within SAP, particularly in modules like SAP Convergent Charging (SAP CC) or SAP Subscription Billing.
  Cause:
  The error arises when the start month defined in the contract (represented as &2) does not match the billed start month (represented as &3) for the specific contract (represented as &1). This can happen due to several reasons, including:
  
  Data Entry Errors: Incorrect data entry when creating or modifying the contract or billing information.
  Contract Modifications: Changes made to the contract after it has been billed, leading to inconsistencies.
  System Configuration Issues: Misconfiguration in the billing or contract management settings that leads to mismatched dates.
  Billing Cycle Changes: Changes in the billing cycle that have not been reflected in the contract details.
  
  Solution:
  To resolve the TU747 error, you can take the following steps:
  
  
  Verify Contract Details: Check the contract details in the SAP system to ensure that the start month is correctly set. Compare it with the billed start month to identify discrepancies.
  
  
  Adjust Billing Information: If the billed start month is incorrect, you may need to adjust the billing information to align with the contract's start month. This may involve correcting billing runs or adjusting billing cycles.
  
  
  Review Changes: If there have been recent changes to the contract, review those changes to ensure they have been properly reflected in the billing system.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling contract and billing discrepancies.
  
  
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA02 (Change Sales Order), VF02 (Change Billing Document), or CJ20N (Project Management) depending on your specific use case.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Ensure that users have the appropriate roles and permissions to make changes to contracts and billing information.
  
  By following these steps, you should be able to identify and resolve the TU747 error in your SAP system.