How To Fix TU721 - Payment plan does not contain any items

SAP Error Message - Details

• Message type: E = Error

• Message class: TU - Billing/Scheduling/Budget Billing

• Message number: 721

• Message text: Payment plan does not contain any items

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message TU721 - Payment plan does not contain any items ?

  The SAP error message TU721, which states "Payment plan does not contain any items," typically occurs in the context of payment plans or installment payments in SAP. This error indicates that the system is unable to find any items associated with the specified payment plan, which can prevent further processing of transactions related to that payment plan.
  Causes:
  
  Empty Payment Plan: The payment plan may not have any items or entries associated with it. This can happen if the payment plan was created but not populated with any relevant data.
  Incorrect Payment Plan Reference: The payment plan being referenced may not be valid or may have been deleted or archived.
  Data Entry Errors: There may be errors in the data entry process, such as incorrect account numbers or payment plan identifiers.
  Configuration Issues: There may be configuration issues in the SAP system that prevent the payment plan from being recognized correctly.
  Timing Issues: The payment plan may not be active or valid for the current date or period.
  
  Solutions:
  
  Check Payment Plan Entries: Verify that the payment plan has been correctly populated with items. You can do this by navigating to the payment plan in the relevant SAP module and checking for associated entries.
  Validate Payment Plan Reference: Ensure that the payment plan reference you are using is correct and that the payment plan exists in the system.
  Recreate Payment Plan: If the payment plan is empty or invalid, consider recreating it with the necessary items.
  Review Configuration Settings: Check the configuration settings related to payment plans in your SAP system to ensure they are set up correctly.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on payment plans and related transactions.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) or F-28 (Post Incoming Payments) that may be involved in processing payment plans.
  SAP Notes: Check SAP Notes for any known issues or patches related to payment plans and the TU721 error message.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to access and modify payment plans.
  
  By following these steps, you should be able to identify the cause of the TU721 error and implement a solution to resolve it.