How To Fix TU392 - BB plan for contract &1 not created due to move-out on &2

SAP Error Message - Details

• Message type: E = Error

• Message class: TU - Billing/Scheduling/Budget Billing

• Message number: 392

• Message text: BB plan for contract &1 not created due to move-out on &2

What causes this issue?

You tried to create a budget billing plan for contract &V1&,
period &V3& to &V4&. However, this is not possible since a move-out date
(&V2&) already exists for this contract. This move-out date comes either
before the start date of the period or within the period.

System Response

If this error occurs during invoicing, the system will not create a
budget billing plan for contract &V1&.
If this error occurs during a transaction in dialog mode, the current
processing for contract &V1& is cancelled.
If contract &V1& is part of a mandatory group, the system creates a
budget billing plan for all contracts that do not have a move-out.

How to fix this error?

If you want to create a budget billing plan despite the move-out, you
must first of all reverse the move-out for contract &V1&. Then you can
create the budget billing plan and, after this, the move-out.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TU392 - BB plan for contract &1 not created due to move-out on &2 ?

  The SAP error message TU392 indicates that a business plan for a contract could not be created due to a move-out event on a specified date. This error typically occurs in the context of contract management and billing processes within SAP, particularly in the Utilities module (IS-U).
  Cause:
  The error message TU392 is triggered when:
  
  A move-out event is processed for a contract, which indicates that the customer is leaving the service location.
  The system attempts to create a billing plan or business plan for that contract, but the move-out status prevents it from doing so.
  The date of the move-out event is likely set to a date that conflicts with the billing plan creation process.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Move-Out Date: Verify the move-out date (&2) for the contract (&1). Ensure that the date is correct and that it aligns with your billing cycle.
  
  
  Review Contract Status: Check the status of the contract. If the contract is marked for move-out, you may need to finalize the move-out process before creating a billing plan.
  
  
  Adjust Billing Plan: If the billing plan needs to be created before the move-out, consider adjusting the timing of the move-out or the billing plan creation.
  
  
  Consult Documentation: Review SAP documentation or consult with your SAP support team for specific configurations related to billing plans and move-out processes.
  
  
  Transaction Codes: Use relevant transaction codes (like EA00, EABO, or EABP) to check the contract details and billing plans.
  
  
  Custom Logic: If there are custom developments or enhancements in your SAP system, ensure that they are not interfering with the standard process.
  
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to this error message for patches or updates that may address known issues.
  Configuration Settings: Review the configuration settings in the SAP system related to billing plans and move-out processes to ensure they are set up correctly.
  User Roles and Authorizations: Ensure that the user attempting to create the billing plan has the necessary authorizations to perform this action.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or a consultant who specializes in SAP IS-U for further assistance.