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How To Fix TU364 - A total of &1 payment plans were changed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: TU - Billing/Scheduling/Budget Billing

  • Message number: 364

  • Message text: A total of &1 payment plans were changed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message TU364 - A total of &1 payment plans were changed ?

    The SAP error message TU364, which states "A total of &1 payment plans were changed," typically occurs in the context of payment plan processing in SAP, particularly in modules related to financial transactions, such as Accounts Receivable or Accounts Payable.

    Cause:

    This error message is not necessarily an error in the traditional sense but rather an informational message indicating that a certain number of payment plans have been modified during a transaction. The &1 placeholder represents the number of payment plans that were changed. This message can appear in various scenarios, such as:

    1. Batch Processing: When multiple payment plans are processed in a batch, and some of them have been updated or changed.
    2. Manual Changes: When a user manually updates payment plans in a transaction.
    3. System Updates: When system processes or background jobs modify payment plans based on certain criteria.

    Solution:

    Since this message is informational, it does not indicate a failure or error that requires a fix. However, if you are looking to address any underlying issues or to understand the context better, consider the following steps:

    1. Review Changes: Check the payment plans that were changed to ensure that the modifications are correct and as intended.
    2. Transaction Logs: Look into transaction logs or change logs to see what specific changes were made and by whom.
    3. User Training: If users are frequently encountering this message, consider providing training on how to manage payment plans effectively.
    4. System Configuration: Ensure that the system configuration for payment plans is set up correctly to avoid unintended changes.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that deal with payment plans, such as F-28 (Post Incoming Payments) or F-32 (Clear Customer).
    • Documentation: Refer to SAP documentation or help files for more details on payment plan management and related error messages.
    • SAP Notes: Check SAP Notes for any known issues or updates related to payment plans and this specific message.
    • Support: If the message is causing confusion or if there are unexpected changes, consider reaching out to your SAP support team for further assistance.

    In summary, TU364 is an informational message indicating that payment plans have been changed, and while it does not require immediate action, understanding the context and reviewing the changes can be beneficial.

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