How To Fix TU363 - Payment plan &1 was changed (ENDPERIOD old/new: &2 &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: TU - Billing/Scheduling/Budget Billing

• Message number: 363

• Message text: Payment plan &1 was changed (ENDPERIOD old/new: &2 &3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message TU363 - Payment plan &1 was changed (ENDPERIOD old/new: &2 &3) ?

  The SAP error message TU363 indicates that there has been a change in the payment plan for a specific item, and it provides details about the old and new end periods of the payment plan. This message typically arises in the context of financial transactions, particularly in modules related to accounts receivable or accounts payable.
  Cause:
  The error message TU363 can occur due to several reasons, including:
  
  Manual Changes: A user may have manually changed the payment plan details, which can lead to inconsistencies if the system is expecting a specific configuration.
  Data Migration: During data migration or system upgrades, payment plan details may not have been correctly transferred or updated.
  Configuration Issues: There may be issues with the configuration of the payment plan settings in the system.
  Transaction Errors: Errors in related transactions that affect the payment plan can also trigger this message.
  
  Solution:
  To resolve the TU363 error, you can take the following steps:
  
  Review Changes: Check the changes made to the payment plan. Identify who made the changes and why. If the changes were not intended, you may need to revert to the previous settings.
  Check Configuration: Ensure that the payment plan configuration is correct. This includes verifying the settings in the relevant customizing transactions (e.g., SPRO).
  Data Consistency: Run consistency checks on the payment plan data to ensure that there are no discrepancies. This can often be done through standard SAP reports or transaction codes.
  Transaction Review: Review the transactions that are linked to the payment plan. Ensure that all related documents are in order and that there are no pending issues.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional insights or patches that may address the issue.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance. They may provide specific notes or patches that can resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F-28 (Post Incoming Payments), F-32 (Clear Customer), or others that may be related to payment plans.
  SAP Notes: Search for SAP Notes related to error TU363 in the SAP Support Portal for any known issues or fixes.
  User Roles: Ensure that users making changes to payment plans have the appropriate roles and authorizations to prevent unauthorized changes.
  
  By following these steps, you should be able to identify the cause of the TU363 error and implement a solution to resolve it.