How To Fix TU216 - Meter read. unit &1 in install. &2 (time slice from &3) has portion &4

SAP Error Message - Details

• Message type: E = Error

• Message class: TU - Billing/Scheduling/Budget Billing

• Message number: 216

• Message text: Meter read. unit &1 in install. &2 (time slice from &3) has portion &4

What causes this issue?

If you enter an alternative portion in the contract, the system does
not check if this portion has the same length as the
<DS:TRAN.E41A>original portion:</>&V4&. The original portion &V4& is
specified in meter reading unit &V1& in installation &V2&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Compare the period length of the alternative portion with that of the
original portion &V4&.
If you still wish to use the alternative portion even though the two
portions have different lengths, you must change the allocation of the
meter reading unit in installation &V2&. The period lengths of the
meter reading unit and the alternative portion must be the same.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TU216 - Meter read. unit &1 in install. &2 (time slice from &3) has portion &4 ?

  The SAP error message TU216 typically relates to issues with meter readings in the context of utility billing or contract accounts. This error indicates that there is a problem with the meter reading unit for a specific installation and time slice, particularly concerning the portion of the reading that is being processed.
  Cause:
  
  Incorrect Meter Reading Unit: The meter reading unit specified for the installation may not match the expected unit for the time slice.
  Data Inconsistencies: There may be inconsistencies in the data related to the meter readings, such as overlapping time slices or incorrect entries.
  Configuration Issues: The configuration settings for the meter reading process may not be set up correctly, leading to mismatches in expected values.
  Incomplete Data: The meter reading data may be incomplete or missing for the specified time slice.
  
  Solution:
  
  Check Meter Reading Units: Verify that the meter reading unit for the installation matches the expected unit for the time slice. This can be done by reviewing the configuration settings in the SAP system.
  Review Time Slices: Ensure that the time slices for the meter readings do not overlap and that all necessary readings are present for the specified period.
  Correct Data Entries: If there are any incorrect or missing entries in the meter reading data, correct them. This may involve entering missing readings or adjusting incorrect values.
  Configuration Review: Review the configuration settings related to meter readings in the SAP system to ensure they are set up correctly. This may involve consulting with a system administrator or SAP consultant.
  Consult Documentation: Refer to SAP documentation or support resources for additional guidance on handling this specific error message.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as EL31 (for meter reading) or EA00 (for configuration) to access relevant data and settings.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that you have the appropriate user roles and permissions to access and modify meter reading data in the SAP system.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support or consult with a technical expert familiar with your specific SAP implementation.