How To Fix TU172 - Schedule records still exist for meter reading unit &1

SAP Error Message - Details

• Message type: E = Error

• Message class: TU - Billing/Scheduling/Budget Billing

• Message number: 172

• Message text: Schedule records still exist for meter reading unit &1

What causes this issue?

You are processing a meter reading unit that is not allocated to
<DS:GLOS.6CA4BB5E441ED311A1190060B0673A17>dynamic scheduling</>. Note
that either both the portion and the corresponding meter reading units
must be allocated to dynamic scheduling, or neither the portion nor its
meter reading units must be allocated to dynamic scheduling.
Therefore, you can only enter a portion that is allocated to dynamic
scheduling if the meter reading unit is also allocated to dynamic
scheduling. This is only possible if no more schedule records exist for
the meter reading unit.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Delete all the schedule records of the meter reading unit first. Note
that meter reading orders may already have been created for these
schedule records.
Once you have deleted the schedule records, you can enter the new
portion. When you do this, the reference to dynamic scheduling is
established automatically.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TU172 - Schedule records still exist for meter reading unit &1 ?

  The SAP error message TU172, which states "Schedule records still exist for meter reading unit &1," typically occurs in the context of the SAP IS-U (Industry Solution for Utilities) module. This error indicates that there are still scheduled records associated with a specific meter reading unit, preventing certain operations from being completed, such as deleting or changing the meter reading unit.
  Cause:
  The error is caused by the existence of scheduled meter reading records that are linked to the specified meter reading unit. This can happen if:
  
  Meter reading schedules have been created but not yet executed.
  There are pending or incomplete meter reading orders.
  The meter reading unit is still active in the system and has not been fully processed.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Scheduled Records:
  
  Use transaction codes like EL31 (Display Meter Reading Order) or EL32 (Display Meter Reading Schedule) to check for any existing scheduled records for the meter reading unit in question.
  
  
  
  Complete or Delete Schedules:
  
  If there are pending schedules, you may need to complete them by executing the meter reading or processing the orders.
  If the schedules are no longer needed, you can delete them using the appropriate transaction codes.
  
  
  
  Review Meter Reading Unit:
  
  Ensure that the meter reading unit is not linked to any active schedules. If it is, you may need to change or delete those links.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for specific transaction codes and procedures related to meter reading units and schedules.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in IS-U.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EL31, EL32, EL20 (for creating meter reading orders), and EL19 (for processing meter readings).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Ensure that you have the necessary permissions to view and modify meter reading schedules in the system.
  
  By following these steps, you should be able to identify and resolve the issue causing the TU172 error message in SAP.