How To Fix TU022 - Different handling of meter reading by customer

TU022 - Overview

• Message type: E = Error

• Message class: TU - Billing/Scheduling/Budget Billing

• Message number: 022

• Message text: Different handling of meter reading by customer

What causes this issue?

The "Customer MR" field is maintained differently in the main meter
reading unit &V1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Maintain the "Customer MR" field as it is maintained in meter reading
unit &V1&.

Error message extract from SAP system. Copyright SAP SE.

TU022 - Details

• The SAP error message TU022, which states "Different handling of meter reading by customer," typically occurs in the context of utilities management, particularly when dealing with meter readings in the SAP IS-U (Industry Solution for Utilities) module. This error indicates that there is a discrepancy in how meter readings are being processed or handled for a specific customer.
  
  Cause:
  
  Inconsistent Meter Reading Types: The error may arise if there are different types of meter readings (e.g., estimated, actual, or manual) being used for the same customer account, and the system is unable to reconcile these differences.
  
  Configuration Issues: There may be configuration settings in the SAP system that dictate how meter readings should be handled, and if these settings are not aligned with the customer's requirements, the error can occur.
  Data Entry Errors: Incorrect or inconsistent data entry for meter readings can lead to this error. For example, if a meter reading is entered