How To Fix TRUST128 - SMIME &1

SAP Error Message - Details

• Message type: E = Error

• Message class: TRUST - Certificate Management

• Message number: 128

• Message text: SMIME &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message TRUST128 - SMIME &1 ?

  The SAP error message TRUST128 SMIME &1 typically relates to issues with the digital certificates used in Secure/Multipurpose Internet Mail Extensions (S/MIME) for email encryption and signing. This error can occur when there are problems with the trust relationship of the certificates involved.
  Cause:
  
  Invalid or Expired Certificate: The certificate used for signing or encrypting emails may be invalid or expired.
  Missing Root Certificate: The root certificate or intermediate certificates required to establish a trust chain may be missing from the SAP system.
  Incorrect Configuration: The configuration settings for S/MIME in the SAP system may not be set up correctly.
  Certificate Revocation: The certificate may have been revoked, and the system is unable to verify its validity.
  
  Solution:
  
  Check Certificate Validity: Verify that the certificate being used is valid and not expired. You can do this by checking the certificate details in the SAP system or using a certificate management tool.
  Install Missing Certificates: If the root or intermediate certificates are missing, obtain them from the certificate authority (CA) and install them in the SAP system's trust store.
  Update Configuration: Review the S/MIME configuration settings in the SAP system. Ensure that the settings for email encryption and signing are correctly configured.
  Check Revocation Status: Use the Online Certificate Status Protocol (OCSP) or Certificate Revocation List (CRL) to check if the certificate has been revoked. If it has, you will need to obtain a new certificate.
  Test with Different Certificates: If possible, test with a different certificate to see if the issue persists. This can help isolate whether the problem is with a specific certificate or the overall configuration.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to S/MIME and digital certificates for any specific guidance or patches that may address the issue.
  Documentation: Refer to the SAP documentation on S/MIME configuration and certificate management for detailed steps on setting up and troubleshooting.
  Security Policies: Ensure that your organization's security policies regarding email encryption and digital signatures are being followed.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.