How To Fix TRUST127 - PKCS12 import was canceled

SAP Error Message - Details

• Message type: E = Error

• Message class: TRUST - Certificate Management

• Message number: 127

• Message text: PKCS12 import was canceled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message TRUST127 - PKCS12 import was canceled ?

  The SAP error message "TRUST127 PKCS12 import was canceled" typically occurs when there is an issue with importing a PKCS#12 file (which usually contains a private key and a certificate) into the SAP Trust Manager (STRUST). This error can arise due to various reasons, including user actions, file issues, or system configurations.
  Causes:
  
  User Cancellation: The most straightforward cause is that the user manually canceled the import process.
  File Issues: The PKCS#12 file may be corrupted, improperly formatted, or not compatible with the SAP system.
  Password Issues: The password provided for the PKCS#12 file may be incorrect, leading to a failure in the import process.
  Insufficient Authorizations: The user may not have the necessary authorizations to perform the import operation in the Trust Manager.
  System Configuration: There may be configuration issues within the SAP system that prevent the import from completing successfully.
  
  Solutions:
  
  Check User Actions: Ensure that the import process was not canceled by the user. If it was, try the import again.
  Verify the PKCS#12 File: Ensure that the PKCS#12 file is valid and not corrupted. You can use tools like OpenSSL to check the file.
  openssl pkcs12 -info -in yourfile.p12
  
  Check Password: Make sure that the password used to access the PKCS#12 file is correct. If you are unsure, try to re-export the file with a known password.
  Review Authorizations: Ensure that the user performing the import has the necessary authorizations in SAP. The user should have access to the STRUST transaction and the appropriate roles assigned.
  Check System Logs: Look at the system logs (transaction SM21) for any additional error messages or warnings that might provide more context about the failure.
  Consult Documentation: Refer to SAP documentation or notes related to the Trust Manager and PKCS#12 imports for any specific requirements or known issues.
  
  Related Information:
  
  Transaction STRUST: This is the transaction code used to manage SSL certificates and trust relationships in SAP.
  PKCS#12 Format: This is a binary format for storing a private key with accompanying public key certificate(s) in a single, encryptable file.
  SAP Notes: Check SAP Notes for any specific issues related to your version of SAP and the Trust Manager. You can search for relevant notes in the SAP Support Portal.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.