How To Fix TRUST122 - Error during CRL download

SAP Error Message - Details

• Message type: E = Error

• Message class: TRUST - Certificate Management

• Message number: 122

• Message text: Error during CRL download

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message TRUST122 - Error during CRL download ?

  The SAP error message TRUST122: Error during CRL download typically occurs when there is an issue with downloading the Certificate Revocation List (CRL) from a specified URL. This can happen for several reasons, and understanding the cause is essential for resolving the issue.
  Causes of TRUST122 Error
  
  
  Network Issues: The system may not be able to reach the CRL distribution point due to network connectivity problems, firewall restrictions, or proxy settings.
  
  
  Invalid URL: The URL specified for the CRL may be incorrect or outdated. If the URL has changed or is no longer valid, the system will not be able to download the CRL.
  
  
  Certificate Issues: The certificate associated with the CRL may have expired or been revoked, leading to a failure in the download process.
  
  
  Configuration Issues: There may be misconfigurations in the SAP Trust Manager (transaction code STRUST) or in the SSL settings.
  
  
  Server Issues: The server hosting the CRL may be down or experiencing issues, preventing access to the CRL.
  
  
  Solutions to TRUST122 Error
  
  
  Check Network Connectivity:
  
  Ensure that the SAP system can access the internet or the specific URL for the CRL.
  Test the URL in a web browser to see if it is reachable.
  
  
  
  Verify the CRL URL:
  
  Go to the certificate details in STRUST and check the CRL distribution point URL.
  Update the URL if it is incorrect or outdated.
  
  
  
  Check Certificate Validity:
  
  Verify that the certificate used for the CRL is valid and has not expired or been revoked.
  If necessary, obtain a new certificate.
  
  
  
  Review SAP Trust Manager Configuration:
  
  Open transaction STRUST and check the configuration settings for the SSL and trust relationships.
  Ensure that the correct root and intermediate certificates are imported.
  
  
  
  Check Proxy Settings:
  
  If your network uses a proxy, ensure that the SAP system is configured to use the proxy settings correctly.
  You may need to configure the HTTP or HTTPS proxy settings in the SAP system.
  
  
  
  Consult Logs:
  
  Check the SAP system logs (transaction SM21) for any additional error messages or details that could provide more context about the issue.
  
  
  
  Contact Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information
  
  Transaction STRUST: This transaction is used to manage SSL certificates and trust relationships in SAP.
  CRL (Certificate Revocation List): A list of certificates that have been revoked by the certificate authority before their expiration date.
  SSL Configuration: Proper SSL configuration is crucial for secure communications in SAP systems.
  
  By following these steps, you should be able to diagnose and resolve the TRUST122 error effectively.