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How To Fix TRUST120 - Kernel is too old


SAP Error Message - Details

  • Message type: E = Error

  • Message class: TRUST - Certificate Management

  • Message number: 120

  • Message text: Kernel is too old

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message TRUST120 - Kernel is too old ?

    The SAP error message TRUST120: Kernel is too old typically indicates that the version of the SAP kernel you are using is outdated and does not meet the minimum requirements for the current version of the SAP system or the specific functionality you are trying to use. This error can occur during various operations, such as when trying to execute certain transactions or when performing system upgrades.

    Cause:

    1. Outdated Kernel: The SAP kernel version is older than what is required by the SAP application or the specific transaction you are trying to execute.
    2. Compatibility Issues: The kernel may not be compatible with the version of the SAP system or the installed components.
    3. Missing Patches: The kernel may lack necessary patches or updates that address known issues or provide new features.

    Solution:

    1. Upgrade the SAP Kernel:

      • Download the latest version of the SAP kernel from the SAP Service Marketplace or the SAP Support Portal.
      • Follow the instructions provided by SAP for upgrading the kernel. This typically involves stopping the SAP system, replacing the kernel files, and then restarting the system.
    2. Apply Support Packages:

      • Ensure that you have the latest support packages installed for your SAP system. This can sometimes resolve compatibility issues without needing a full kernel upgrade.
    3. Check Compatibility:

      • Verify the compatibility of the kernel version with your SAP system version. You can refer to the SAP Product Availability Matrix (PAM) for this information.
    4. Consult SAP Notes:

      • Look for relevant SAP Notes that may provide additional guidance or specific instructions related to the error message. You can search for notes related to the TRUST120 error in the SAP Support Portal.
    5. Testing:

      • After upgrading the kernel, perform thorough testing to ensure that all functionalities are working as expected and that no new issues have been introduced.

    Related Information:

    • SAP Kernel: The SAP kernel is the core component of the SAP system that executes the application programs. It is essential to keep it updated to ensure optimal performance and compatibility with new features.
    • SAP Support Portal: This is the primary resource for downloading updates, patches, and accessing documentation related to SAP products.
    • SAP Notes: These are documents published by SAP that provide information about known issues, fixes, and best practices. They can be accessed through the SAP Support Portal.

    If you continue to experience issues after following these steps, consider reaching out to SAP support for further assistance.

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