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How To Fix TRUST098 - Certificate does not exist in address book


SAP Error Message - Details

  • Message type: E = Error

  • Message class: TRUST - Certificate Management

  • Message number: 098

  • Message text: Certificate does not exist in address book

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message TRUST098 - Certificate does not exist in address book ?

    The SAP error message TRUST098: Certificate does not exist in address book typically occurs when the system is unable to find a required digital certificate in the address book. This can happen in scenarios involving secure communication, such as when using SSL/TLS for secure connections or when dealing with digital signatures.

    Cause:

    1. Missing Certificate: The certificate that is required for the communication or transaction is not present in the SAP address book.
    2. Incorrect Configuration: The system may not be configured correctly to access the address book or the certificate may not be imported properly.
    3. Expired Certificate: The certificate may exist but could be expired or invalid.
    4. Wrong System: The certificate might be present in a different system or client than the one you are currently working on.

    Solution:

    1. Import the Certificate:

      • Ensure that the required certificate is imported into the SAP system's address book.
      • You can do this using transaction code STRUST (Trust Manager).
      • Navigate to the appropriate area (e.g., SSL, PSE) and import the certificate.
    2. Check Certificate Validity:

      • Verify that the certificate is valid and not expired. If it is expired, you will need to renew it or obtain a new one.
    3. Correct Configuration:

      • Ensure that the system is correctly configured to use the address book. Check the settings in transaction STRUST and ensure that the correct PSE (Personal Security Environment) is being used.
    4. Check System and Client:

      • Make sure you are working in the correct SAP system and client where the certificate is supposed to be present.
    5. Transport Certificates:

      • If you are working in a development environment, ensure that the certificates are transported to the quality assurance and production environments as needed.
    6. Consult Documentation:

      • Refer to SAP documentation or notes related to the specific version of SAP you are using for any additional steps or considerations.

    Related Information:

    • Transaction STRUST: This is the main transaction for managing certificates and trust relationships in SAP.
    • PSE (Personal Security Environment): This is where the certificates are stored. There are different types of PSEs (e.g., SSL PSE, X.509 PSE).
    • SAP Notes: Check for any relevant SAP Notes that might address specific issues related to certificates and trust management.
    • Security Policies: Ensure that your organization’s security policies regarding certificates and encryption are being followed.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.

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