How To Fix TRUST075 - Inconsistent entries in table SSF_PSE_H

SAP Error Message - Details

• Message type: E = Error

• Message class: TRUST - Certificate Management

• Message number: 075

• Message text: Inconsistent entries in table SSF_PSE_H

What causes this issue?

There are two entries for the system PSE in table SSF_PSE_H.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Follow the instructions in SAP Note 515662.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TRUST075 - Inconsistent entries in table SSF_PSE_H ?

  The SAP error message TRUST075 indicates that there are inconsistent entries in the table SSF_PSE_H, which is related to the Secure Store and Forward (SSF) infrastructure in SAP. This table is used to manage the PSE (Personal Security Environment) entries, which are crucial for secure communication and digital signatures in SAP systems.
  Cause:
  The inconsistency in the SSF_PSE_H table can arise from several factors, including:
  
  Corrupted Entries: Data corruption due to system crashes or improper shutdowns.
  Manual Changes: Direct modifications to the database or PSE entries without using the appropriate SAP transactions.
  Transport Issues: Problems during the transport of PSE-related objects between systems.
  Inconsistent Configuration: Changes in the configuration of the SSF settings that do not align with the existing entries.
  
  Solution:
  To resolve the TRUST075 error, you can follow these steps:
  
  
  Check for Inconsistencies:
  
  Use transaction STRUST to check the PSE entries and identify any inconsistencies.
  Look for any missing or duplicate entries.
  
  
  
  Delete Inconsistent Entries:
  
  If you identify any inconsistent or duplicate entries, you may need to delete them. Be cautious and ensure you have backups before making changes.
  You can use transaction SE14 (Database Utility) to delete inconsistent entries directly from the database if necessary.
  
  
  
  Recreate PSE:
  
  If the inconsistencies are severe, consider recreating the PSE. This can be done using transaction STRUST:
  
  Navigate to the relevant PSE (e.g., SSL, SNC).
  Delete the existing PSE and create a new one.
  Ensure to import the necessary certificates and keys after recreating the PSE.
  
  
  
  
  
  Check System Logs:
  
  Review the system logs (transaction SM21) for any related errors or warnings that might provide additional context for the inconsistency.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  
  
  System Restart:
  
  In some cases, a system restart may help clear temporary inconsistencies.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  STRUST: Manage PSE entries.
  SE14: Database Utility for managing database tables.
  SM21: System Log for checking logs and errors.
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on SSF and PSE management.
  
  
  SAP Support: If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance.
  
  
  Always ensure that you have proper backups and that you are following your organization's change management procedures when making changes to the SAP system.