How To Fix TRUST073 - Error when accessing temporary PSE

SAP Error Message - Details

• Message type: E = Error

• Message class: TRUST - Certificate Management

• Message number: 073

• Message text: Error when accessing temporary PSE

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message TRUST073 - Error when accessing temporary PSE ?

  The SAP error message TRUST073 indicates that there is an issue with accessing the temporary PSE (Personal Security Environment). This error typically arises in the context of SSL (Secure Sockets Layer) or when dealing with digital certificates in SAP systems.
  Cause:
  The TRUST073 error can be caused by several factors, including:
  
  Missing or Corrupted PSE: The temporary PSE file may be missing or corrupted.
  File Permissions: The user or process trying to access the PSE may not have the necessary permissions to read or write to the PSE file.
  Incorrect Configuration: There may be misconfigurations in the SSL settings or the trust relationship between systems.
  Expired Certificates: If the certificates in the PSE are expired or invalid, it can lead to access issues.
  System Environment Issues: Problems with the underlying operating system or file system can also lead to this error.
  
  Solution:
  To resolve the TRUST073 error, you can follow these steps:
  
  
  Check PSE Files:
  
  Verify that the temporary PSE files exist in the expected directory. The default location is usually in the sec directory of the SAP instance.
  If the PSE files are missing or corrupted, you may need to recreate them.
  
  
  
  Recreate the PSE:
  
  Use transaction STRUST to manage your PSEs. You can recreate the PSE by selecting the appropriate PSE and using the "Create" or "Import" options.
  Ensure that you have the correct certificates and keys to import.
  
  
  
  Check Permissions:
  
  Ensure that the user running the SAP instance has the necessary permissions to access the PSE files. Check the file system permissions and adjust them if necessary.
  
  
  
  Review SSL Configuration:
  
  Check the SSL configuration settings in the SAP system. Ensure that the SSL parameters are correctly set in the instance profile.
  Verify that the SSL ports are correctly configured and that there are no firewall issues blocking access.
  
  
  
  Update Certificates:
  
  If the certificates in the PSE are expired, you will need to update them. Obtain new certificates from the relevant Certificate Authority (CA) and import them into the PSE.
  
  
  
  Check System Logs:
  
  Review the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Restart the SAP Instance:
  
  After making changes, it may be necessary to restart the SAP instance to ensure that all configurations are reloaded.
  
  
  
  Related Information:
  
  Transaction STRUST: This transaction is used to manage PSEs, import/export certificates, and configure SSL settings.
  SAP Notes: Check for relevant SAP Notes that may address specific issues related to the TRUST073 error. You can search the SAP Support Portal for notes related to SSL and PSE management.
  Documentation: Refer to the SAP Security Guide for detailed information on managing PSEs and SSL configurations.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance.