How To Fix TRUST028 - Local PSE does not match database original

SAP Error Message - Details

• Message type: E = Error

• Message class: TRUST - Certificate Management

• Message number: 028

• Message text: Local PSE does not match database original

What causes this issue?

The copy of the PSE on the application server is different from the
original PSE in the database.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

To align the PSE on the application server, choose "Distribute" in the
context menu of the node for the relevant application.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TRUST028 - Local PSE does not match database original ?

  The SAP error message TRUST028: Local PSE does not match database original typically occurs when there is a mismatch between the local Personal Security Environment (PSE) and the PSE stored in the database. This can happen for various reasons, such as changes in the PSE, corruption, or issues during system upgrades or migrations.
  Cause:
  
  PSE Corruption: The local PSE file may have become corrupted or altered.
  Manual Changes: Manual changes to the PSE or the certificates can lead to inconsistencies.
  System Migration/Upgrade: If the system has been migrated or upgraded, the PSE may not have been properly updated.
  Transport Issues: If the PSE was transported between systems, it may not match the original.
  
  Solution:
  To resolve the TRUST028 error, you can follow these steps:
  
  
  Check the PSE:
  
  Use transaction STRUST to check the status of the PSE.
  Compare the local PSE with the database version.
  
  
  
  Recreate the Local PSE:
  
  If the local PSE is corrupted, you may need to recreate it. This can be done by:
  
  Deleting the local PSE file (usually located in the file system of the application server).
  Recreating the PSE using transaction STRUST.
  Importing the necessary certificates again.
  
  
  
  
  
  Import Certificates:
  
  After recreating the PSE, ensure that you import the required certificates back into the PSE.
  
  
  
  Consistency Check:
  
  After making changes, perform a consistency check to ensure that the local PSE matches the database version.
  
  
  
  Transport the PSE:
  
  If the PSE needs to be transported, ensure that the transport is done correctly and that the PSE is consistent across systems.
  
  
  
  System Restart:
  
  In some cases, a restart of the application server may be required for changes to take effect.
  
  
  
  Related Information:
  
  Transaction STRUST: This transaction is used to manage the PSE and certificates in SAP.
  PSE Types: There are different types of PSEs (e.g., SSL PSE, Client PSE, etc.), and the steps may vary slightly depending on the type you are dealing with.
  SAP Notes: Check for relevant SAP Notes that may provide additional guidance or patches related to this error.
  Documentation: Refer to SAP documentation for detailed instructions on managing PSEs and certificates.
  
  If the issue persists after following these steps, it may be beneficial to consult with SAP support or your system administrator for further assistance.