How To Fix TRM_ESOA070 - Registration information and bill repetition don't match

SAP Error Message - Details

• Message type: E = Error

• Message class: TRM_ESOA - Message Class for Tax and Revenue Management Services

• Message number: 070

• Message text: Registration information and bill repetition don't match

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message TRM_ESOA070 - Registration information and bill repetition don't match ?

  The SAP error message TRM_ESOA070, which states "Registration information and bill repetition don't match," typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates a mismatch between the registration information (which could include customer data, service details, or billing information) and the expected billing repetition settings.
  Causes:
  
  Data Mismatch: The registration information for a customer or service does not align with the billing frequency or repetition settings defined in the system.
  Configuration Issues: Incorrect configuration in the billing settings or service definitions can lead to this error.
  Changes in Customer Data: If customer data has been modified (e.g., billing frequency, service type) after the initial registration, it may not match the existing billing records.
  Incomplete Data: Missing or incomplete data in the registration or billing setup can also trigger this error.
  
  Solutions:
  
  Verify Registration Information: Check the registration details for the customer or service in question. Ensure that all relevant fields are correctly filled out and match the expected billing settings.
  Review Billing Configuration: Go through the billing configuration settings in SAP to ensure they are set up correctly. This includes checking the billing frequency, service types, and any other related parameters.
  Update Customer Data: If there have been changes to the customer’s billing information, ensure that these changes are reflected in the registration data.
  Reprocess Billing: If the error occurred during a billing run, consider reprocessing the billing after correcting any discrepancies.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and related configurations.
  Contact SAP Support: If the issue persists after checking the above points, it may be necessary to contact SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates.
  Transaction Codes: Familiarize yourself with transaction codes related to billing and registration processes in SAP, such as FBL1N (Vendor Line Item Display) or FBL5N (Customer Line Item Display).
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the TRM_ESOA070 error in your SAP system.