How To Fix TRM_ESOA069 - Registration information and processing status don't match

SAP Error Message - Details

• Message type: E = Error

• Message class: TRM_ESOA - Message Class for Tax and Revenue Management Services

• Message number: 069

• Message text: Registration information and processing status don't match

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message TRM_ESOA069 - Registration information and processing status don't match ?

  The SAP error message TRM_ESOA069, which states "Registration information and processing status don't match," typically occurs in the context of the SAP Treasury and Risk Management (TRM) module, particularly when dealing with electronic bank statement processing or similar financial transactions.
  Cause:
  This error usually arises due to discrepancies between the registration information of a transaction and its processing status in the system. Common causes include:
  
  Data Mismatch: The data in the registration (such as transaction details) does not align with the processing status (such as whether the transaction has been fully processed or is still pending).
  Incomplete Processing: The transaction may not have been fully processed or updated in the system, leading to inconsistencies.
  Configuration Issues: There may be issues with the configuration settings in the TRM module that affect how transactions are registered and processed.
  System Errors: Temporary system errors or issues with the database can also lead to this mismatch.
  
  Solution:
  To resolve the TRM_ESOA069 error, you can follow these steps:
  
  
  Check Transaction Status: Verify the status of the transaction in question. Ensure that it has been processed correctly and that all necessary steps have been completed.
  
  
  Review Registration Information: Look at the registration details of the transaction. Ensure that all information is accurate and complete.
  
  
  Reprocess the Transaction: If the transaction appears to be incomplete, try reprocessing it. This may involve reversing the transaction and re-entering it.
  
  
  Check Configuration Settings: Review the configuration settings in the TRM module to ensure that they are set up correctly. This may involve consulting with your SAP administrator or a functional consultant.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. There may be known issues or updates that can resolve the problem.
  
  
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. They can provide more detailed troubleshooting based on your specific system configuration and transaction details.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the TRM module for more detailed information on transaction processing and error handling.
  Community Forums: Check SAP Community forums or other user groups where similar issues may have been discussed. Other users may have encountered the same error and found solutions.
  Training and Resources: Consider additional training or resources on SAP TRM to better understand transaction processing and error management.
  
  By following these steps, you should be able to identify and resolve the cause of the TRM_ESOA069 error in your SAP system.