How To Fix TR1221 - There are no visiting hours

SAP Error Message - Details

• Message type: E = Error

• Message class: TR1 - SAP BP: Appointment Rules

• Message number: 221

• Message text: There are no visiting hours

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message TR1221 - There are no visiting hours ?

  The SAP error message TR1221, which states "There are no visiting hours," typically occurs in the context of SAP's Time Management or Personnel Administration modules. This error indicates that the system cannot find any defined visiting hours for a specific employee or group of employees, which may be necessary for certain HR processes, such as time recording or attendance management.
  Cause:
  
  Missing Configuration: The most common cause is that the visiting hours have not been configured in the system for the relevant employee or organizational unit.
  Incorrect Date/Time: The date or time for which the visiting hours are being checked may not fall within the defined visiting hours.
  Employee Group/Type: The employee may belong to a group or type that does not have visiting hours defined.
  Time Management Settings: There may be issues with the overall time management settings in the system.
  
  Solution:
  
  
  Define Visiting Hours:
  
  Go to the relevant configuration settings in SAP (usually found in the IMG under Time Management or Personnel Administration).
  Define the visiting hours for the relevant employee groups or organizational units.
  Ensure that the visiting hours are correctly set up for the specific time periods you are working with.
  
  
  
  Check Employee Master Data:
  
  Verify the employee's master data to ensure that they are assigned to the correct employee group that has visiting hours defined.
  Check if the employee's work schedule is correctly assigned.
  
  
  
  Review Time Management Settings:
  
  Ensure that the overall time management settings are correctly configured and that there are no conflicts or missing entries.
  
  
  
  Testing:
  
  After making the necessary changes, test the scenario again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like PA30 (Maintain HR Master Data) or PT50 (Time Evaluation) to check and modify employee data.
  Documentation: Refer to SAP Help documentation for detailed steps on configuring visiting hours and time management settings.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the TR1221 error and ensure that visiting hours are correctly configured in your SAP system.