How To Fix TR397 - User &1 does not have authorization to change software component &2

SAP Error Message - Details

• Message type: E = Error

• Message class: TR - Change and Transport System

• Message number: 397

• Message text: User &1 does not have authorization to change software component &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message TR397 - User &1 does not have authorization to change software component &2 ?

  The SAP error message TR397 indicates that a user does not have the necessary authorization to change a specific software component. This error typically arises in the context of transport requests, where users are trying to modify or transport software components in the SAP system.
  Cause:
  The error occurs due to insufficient authorizations assigned to the user for the specific software component. This can happen for several reasons:
  
  Missing Authorization Object: The user lacks the necessary authorization object that allows changes to the software component.
  Role Assignment: The user may not have the appropriate roles assigned that include the necessary authorizations.
  Transport Management Settings: The transport management settings may restrict certain users from making changes to specific software components.
  
  Solution:
  To resolve the TR397 error, you can take the following steps:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after the error occurs to see which authorization check failed. This will provide insight into what specific authorization is missing.
  Review the user's roles and profiles in transaction SU01 or PFCG to ensure they have the necessary authorizations.
  
  
  
  Assign Necessary Roles:
  
  If the user lacks the required roles, assign the appropriate roles that include the necessary authorizations for changing the software component.
  Ensure that the roles are properly configured to include the relevant authorization objects.
  
  
  
  Modify Authorization Objects:
  
  If the user needs specific authorizations that are not included in their current roles, you may need to modify the authorization objects associated with their roles.
  Common authorization objects related to transport requests include S_TRANSPRT (Transport Organizer) and S_DEVELOP (Development Authorization).
  
  
  
  Consult with Security Team:
  
  If you are not authorized to make changes to user roles or authorizations, consult with your SAP security team or administrator to review and adjust the user's authorizations as needed.
  
  
  
  Testing:
  
  After making changes, have the user log out and log back in to ensure that the new authorizations take effect. Then, attempt the action that caused the error again.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU53: Display Authorization Check
  
  
  Authorization Objects:
  
  S_TRANSPRT: Authorization for Transport Organizer
  S_DEVELOP: Authorization for Development Activities
  
  
  Transport Management: Understanding the transport management system in SAP can help in managing and troubleshooting transport-related issues.
  
  By following these steps, you should be able to resolve the TR397 error and allow the user to change the specified software component.