How To Fix TN870 - Backup exists for package &1 but it cannot be restored

SAP Error Message - Details

• Message type: E = Error

• Message class: TN - Support Package Manager (SPAM) Messages

• Message number: 870

• Message text: Backup exists for package &1 but it cannot be restored

What causes this issue?

A backup was created for a transport-based correction instruction for
SAP Notes &V1&. This backup cannot be restored because an additional
transport-based correction instruction for SAP Notes has been
implemented in the meantime.

System Response

It is currently not possible to restore the backup.

How to fix this error?

Please follow the instructions in subsequent messages.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TN870 - Backup exists for package &1 but it cannot be restored ?

  The SAP error message TN870 indicates that there is a backup available for a transport package, but the system is unable to restore it. This can occur for several reasons. Below are the potential causes, solutions, and related information for this error:
  Causes:
  
  Missing Transport Directory: The transport directory may not be accessible or may be missing the necessary files.
  Corrupted Backup: The backup files may be corrupted or incomplete, preventing a successful restore.
  Authorization Issues: The user attempting to restore the backup may not have the necessary authorizations to perform the operation.
  Transport Directory Configuration: The transport directory may not be correctly configured in the system.
  Transport Request Status: The transport request may be in a status that does not allow for restoration (e.g., released or imported).
  
  Solutions:
  
  
  Check Transport Directory:
  
  Verify that the transport directory (usually located in the file system of the application server) is correctly set up and accessible.
  Ensure that the necessary backup files are present in the transport directory.
  
  
  
  Validate Backup Files:
  
  Check the integrity of the backup files. If they are corrupted, you may need to restore from a different backup or recreate the transport request.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to perform the restore operation. This may involve checking roles and permissions in the SAP system.
  
  
  
  Check Transport Request Status:
  
  Review the status of the transport request. If it is in a status that does not allow restoration, you may need to change its status or create a new transport request.
  
  
  
  Consult Transport Logs:
  
  Look at the transport logs for more detailed error messages that can provide additional context on why the restore is failing.
  
  
  
  Use Transport Management System (TMS):
  
  If applicable, use the Transport Management System to manage and restore transport requests. This can help ensure that the process is handled correctly.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They may have additional tools or insights to help resolve the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transport Management Documentation: Review the official SAP documentation on transport management for best practices and configuration guidelines.
  System Logs: Check system logs (transaction SM21) for any related errors that may provide further insight into the issue.
  
  By following these steps, you should be able to diagnose and resolve the TN870 error in your SAP system.