How To Fix TN810 - Incomplete SAP ERP 6.0 EHP4 SR1 upgrade; read SAP Note 1370344

SAP Error Message - Details

• Message type: E = Error

• Message class: TN - Support Package Manager (SPAM) Messages

• Message number: 810

• Message text: Incomplete SAP ERP 6.0 EHP4 SR1 upgrade; read SAP Note 1370344

What causes this issue?

The OCS tools (Support Package Manager / Add-On Installation Tool) have
detected an incomplete upgrade to SAP ERP 6.0 including enhancement
package 4 (Support Release 1). The update of ERP components is blocked
until this inconsistency is fixed. You will find further information and
solution proposals in SAP note <ZH>1370344</>.

System Response

The update of the system is blocked.

How to fix this error?

Follow the solution proposals in SAP note <ZH>1370344</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TN810 - Incomplete SAP ERP 6.0 EHP4 SR1 upgrade; read SAP Note 1370344 ?

  The SAP error message TN810 indicates that there was an issue during the upgrade process of SAP ERP 6.0 EHP4 SR1. This error typically arises when certain components or prerequisites are not met, leading to an incomplete upgrade.
  Cause:
  The error TN810 usually occurs due to one or more of the following reasons:
  
  Missing or Incomplete Upgrade Steps: Some upgrade steps may not have been executed properly, leading to an incomplete upgrade.
  Dependency Issues: Certain components or packages required for the upgrade may not be installed or may be incompatible with the current system.
  Configuration Issues: There may be configuration settings that need to be adjusted before the upgrade can be completed successfully.
  
  Solution:
  To resolve the TN810 error, you can follow these steps:
  
  
  Read SAP Note 1370344: This note provides specific guidance and troubleshooting steps related to the TN810 error. It may contain information about known issues, prerequisites, and corrective actions.
  
  
  Check Upgrade Logs: Review the upgrade logs to identify any specific errors or warnings that occurred during the upgrade process. This can help pinpoint the exact cause of the issue.
  
  
  Verify Prerequisites: Ensure that all prerequisites for the upgrade have been met. This includes checking for required support packages, kernel versions, and any other dependencies.
  
  
  Re-run Upgrade Steps: If certain upgrade steps were skipped or failed, you may need to re-run those steps. Follow the upgrade guide carefully to ensure all steps are executed in the correct order.
  
  
  Consult SAP Support: If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance. They can provide more detailed guidance based on your specific system configuration and upgrade scenario.
  
  
  Related Information:
  
  SAP Notes: Always check for the latest SAP Notes related to your version and upgrade path, as they may contain important updates or fixes.
  Upgrade Guide: Refer to the official SAP upgrade guide for ERP 6.0 EHP4 SR1 for detailed instructions and best practices.
  System Backup: Ensure that you have a complete backup of your system before attempting any upgrades or fixes, to prevent data loss.
  
  By following these steps and consulting the relevant documentation, you should be able to address the TN810 error and complete your upgrade successfully.