How To Fix TN796 - Digital signature was verified

SAP Error Message - Details

• Message type: E = Error

• Message class: TN - Support Package Manager (SPAM) Messages

• Message number: 796

• Message text: Digital signature was verified

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message TN796 - Digital signature was verified ?

  The SAP error message TN796, which states "Digital signature was verified," typically indicates that a digital signature associated with a document or transaction has been successfully verified. This message is not an error in the traditional sense; rather, it is an informational message that confirms the integrity and authenticity of the digital signature.
  Cause:
  
  Digital Signature Verification: The message is generated when the system checks the digital signature of a document (such as an invoice, contract, or any other electronic document) and confirms that it is valid.
  Document Integrity: The verification process ensures that the document has not been altered since it was signed, and that the signer is indeed who they claim to be.
  
  Solution:
  Since TN796 is an informational message rather than an error, no specific action is required if you see this message. However, if you are expecting an error or if the process does not proceed as expected after this message, consider the following steps:
  
  Check Document Status: Ensure that the document or transaction you are working with is in the correct status for further processing.
  Review Logs: Look at the application logs or transaction logs for any additional messages or warnings that may indicate issues beyond the digital signature verification.
  Consult Documentation: Refer to SAP documentation or help resources for more context on the specific transaction or process you are working with.
  Contact Support: If you believe there is an issue despite the successful verification, consider reaching out to your SAP support team or consulting with SAP's customer support for further assistance.
  
  Related Information:
  
  Digital Signatures in SAP: Digital signatures are used in SAP to ensure the authenticity and integrity of documents. They are commonly used in workflows, approvals, and electronic document management.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that deal with digital signatures, such as those related to document management or workflow processes.
  Security Settings: Ensure that your SAP system's security settings are properly configured to handle digital signatures, including the necessary certificates and trust relationships.
  
  In summary, TN796 is a confirmation of successful digital signature verification, and no immediate action is required unless there are further issues in the process.