How To Fix TN729 - File &1 sent and decompressed but not deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: TN - Support Package Manager (SPAM) Messages

• Message number: 729

• Message text: File &1 sent and decompressed but not deleted

What causes this issue?

The file could not be deleted from the application server since access
was not permitted at operating system level. Possible reasons for this
are:
The file is write-protected.
You do not have authorization to delete the file.
The file was already deleted.
The file has an exclusive lock.

System Response

The selected file was decompressed to the EPS inbox. The compressed file
was not deleted from the application server at the end of the operation,
even though the <LS>Delete file after decompressing</> setting is
activated. (To see the settings for transaction SAINT or SPAM, choose
<LS>Extras -> Settings</> on the initial screen.)

How to fix this error?

Check your access authorization for the $(DIR_TRANS)/tmp directory and
the file on the application server. Use operating system tools to delete
the file manually.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TN729 - File &1 sent and decompressed but not deleted ?

  The SAP error message TN729 indicates that a file was sent and decompressed successfully, but it was not deleted from the source location after processing. This can occur in various scenarios, particularly when dealing with file transfers in SAP systems, such as using the SAPconnect or the SAP ArchiveLink.
  Cause:
  
  File Locking: The file may be locked by another process, preventing it from being deleted.
  Insufficient Permissions: The user or the process may not have the necessary permissions to delete the file from the source directory.
  Configuration Issues: There may be configuration settings in the SAP system that prevent the deletion of files after processing.
  Error in File Transfer Process: An error during the file transfer process may have caused the system to skip the deletion step.
  File System Issues: There could be issues with the file system itself, such as disk space problems or file system corruption.
  
  Solution:
  
  Check File Locks: Ensure that no other processes are using the file. You can use system tools to check for locks on the file.
  Verify Permissions: Check the permissions of the directory and the file to ensure that the user or process has the necessary rights to delete the file.
  Review Configuration: Look into the configuration settings related to file handling in your SAP system. Ensure that the settings allow for file deletion after processing.
  Manual Deletion: If the file is no longer needed, you can manually delete it from the source location.
  Check Logs: Review the application logs and system logs for any additional error messages or warnings that could provide more context on why the deletion failed.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific module or process you are working with for any known issues or additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the TN729 error message.
  Transaction Codes: Use transaction codes like SLG1 (Application Log) to view logs related to the file processing.
  File Transfer Protocols: Understand the protocols being used for file transfer (e.g., FTP, SFTP) and ensure they are configured correctly.
  System Administration: Involve your system administrator if the issue persists, as they may have access to system-level logs and configurations that can help diagnose the problem.
  
  By following these steps, you should be able to identify the cause of the TN729 error and implement a solution to resolve it.