How To Fix TN686 - Package &1 must be imported using Software Update Manager (SUM)

TN686 - Overview

• Message type: E = Error

• Message class: TN - Support Package Manager (SPAM) Messages

• Message number: 686

• Message text: Package &1 must be imported using Software Update Manager (SUM)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message TN686 - Package &1 must be imported using Software Update Manager (SUM) ?

  The SAP error message TN686 indicates that a specific package (denoted as &1) must be imported using the Software Update Manager (SUM). This error typically arises during the process of system updates or upgrades when the system detects that the package in question is not compatible with the current update method being used.
  
  Cause:
  
  Incompatible Update Method: The package you are trying to import is not supported by the current update method (e.g., using the SAP GUI or other tools).
  Missing SUM: The Software Update Manager (SUM) is not being used for the import, which is required for certain packages, especially those related to system upgrades or major changes.
  Incorrect Package Type: The package may be a support package or enhancement package that requires SUM for installation.
  
  
  Solution:
  
  
  Use Software Update Manager (SUM):
  
  Ensure that you are using the Software Update Manager for the import of the specified package. SUM is designed to handle complex updates and