How To Fix TN621 - XML file '&1' is empty or could not be opened

SAP Error Message - Details

• Message type: E = Error

• Message class: TN - Support Package Manager (SPAM) Messages

• Message number: 621

• Message text: XML file '&1' is empty or could not be opened

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message TN621 - XML file '&1' is empty or could not be opened ?

  The SAP error message TN621 indicates that the XML file specified in the error message is either empty or cannot be opened. This error typically occurs during processes that involve the import or export of data using XML files, such as data transfers, interfaces, or file uploads.
  Causes:
  
  File Path Issues: The specified file path may be incorrect, leading to the system being unable to locate the file.
  File Permissions: The user or the SAP system may not have the necessary permissions to access the file.
  File Format: The file may not be in the correct XML format or may be corrupted.
  Empty File: The file is indeed empty, which means there is no data to process.
  Network Issues: If the file is located on a network drive, there may be connectivity issues preventing access to the file.
  File Locking: The file may be locked by another process or user, preventing SAP from accessing it.
  
  Solutions:
  
  Check File Path: Verify that the file path specified in the transaction or program is correct. Ensure that the file exists at that location.
  Check File Permissions: Ensure that the user or the SAP system has the necessary permissions to read the file. You may need to adjust the file permissions or consult your system administrator.
  Validate File Format: Open the XML file in a text editor to ensure it is not empty and is well-formed. If the file is corrupted, you may need to regenerate it.
  Check for Empty File: If the file is empty, you will need to populate it with the required data before attempting to process it again.
  Network Connectivity: If the file is on a network drive, check your network connection and ensure that the drive is accessible.
  File Locking: Ensure that no other processes are using the file. If necessary, wait for the other process to complete or restart the system to release any locks.
  
  Related Information:
  
  Transaction Codes: Depending on the context of the error, you may be using specific transaction codes related to data import/export (e.g., WE19 for IDoc testing, SE38 for executing programs).
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message. You can search the SAP Support Portal for TN621 or related keywords.
  Logs and Traces: Review application logs (transaction SLG1) or system logs (transaction SM21) for additional details that may help diagnose the issue.
  Consult Documentation: Refer to SAP documentation for the specific module or functionality you are working with to ensure you are following the correct procedures for file handling.
  
  By following these steps, you should be able to identify and resolve the issue causing the TN621 error message in SAP.