How To Fix TN552 - Not possible to reset the status; delete the queue completely

SAP Error Message - Details

• Message type: E = Error

• Message class: TN - Support Package Manager (SPAM) Messages

• Message number: 552

• Message text: Not possible to reset the status; delete the queue completely

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message TN552 - Not possible to reset the status; delete the queue completely ?

  The SAP error message TN552, which states "Not possible to reset the status; delete the queue completely," typically occurs in the context of SAP's transport management system (TMS) or when dealing with background jobs and queues. This error indicates that there is an issue with the transport queue or the status of a transport request that cannot be reset.
  Causes:
  
  Incomplete Transport Request: The transport request may be incomplete or in a state that does not allow for a reset.
  Locked Objects: There may be objects that are locked or in use, preventing the system from resetting the status.
  Queue Issues: The transport queue may be corrupted or have inconsistencies.
  Authorization Issues: The user may not have the necessary authorizations to perform the reset operation.
  System Errors: There could be underlying system errors or inconsistencies in the transport directory.
  
  Solutions:
  
  Delete the Queue: If the error message suggests deleting the queue, you can do this through transaction SE01 (Transport Organizer) or SE09 (Workbench Organizer). Locate the transport request and delete it if it is no longer needed.
  Check Locks: Use transaction SM12 to check for any locks on the objects related to the transport request. If you find any locks, you may need to release them.
  Transport Directory Check: Ensure that the transport directory is consistent. You can use transaction STMS to check the transport landscape and ensure everything is functioning correctly.
  Re-import the Transport: If the transport request is in a problematic state, you may need to re-import it or create a new transport request.
  Authorization Check: Ensure that you have the necessary authorizations to perform transport operations. You may need to consult with your SAP Basis team.
  Consult SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE01, SE09, STMS, and SM12.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it involves system-level issues.
  Documentation: Review SAP documentation related to transport management and error handling for more detailed guidance.
  
  Always ensure that you have a backup and that you are following your organization's change management policies when making changes to transport requests or queues.