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How To Fix TN463 - User &1 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: TN - Support Package Manager (SPAM) Messages

  • Message number: 463

  • Message text: User &1 does not exist

  • Show details Hide details
  • What causes this issue?

    The user &V1& does not exist. Since some import steps have to run under
    the environment of user &V1&, the import of the queue can not be
    continued.

    System Response

    The import of the queue was aborted.

    How to fix this error?

    Create the user &V1& in the user administration.
    Continue the import of the queue.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message TN463 - User &1 does not exist ?

    The SAP error message TN463 "User &1 does not exist" typically occurs when a transaction or process is trying to reference a user that is not defined in the SAP system. This can happen in various contexts, such as when sending messages, assigning roles, or during workflow processes.

    Cause:

    1. User Not Created: The user specified in the error message has not been created in the SAP system.
    2. User Deactivated: The user exists but has been deactivated or locked.
    3. Typographical Error: There may be a typo in the user ID being referenced.
    4. User Deleted: The user may have been deleted from the system.
    5. Authorization Issues: The user may not have the necessary authorizations to perform the action, leading to the system not recognizing them.

    Solution:

    1. Check User Existence:

      • Use transaction code SU01 to check if the user exists in the system.
      • If the user does not exist, create the user using the same transaction code.
    2. Check User Status:

      • If the user exists, check if the user is active or locked. You can do this in SU01 by checking the user status.
      • If the user is locked, unlock the user.
    3. Correct Typographical Errors:

      • Verify the user ID for any typographical errors in the transaction or process that is generating the error.
    4. User Deletion:

      • If the user has been deleted, you may need to recreate the user or restore the user if possible.
    5. Authorization Check:

      • Ensure that the user has the necessary authorizations to perform the action that is causing the error.
    6. Check User Groups:

      • If the user is part of a user group, ensure that the group is correctly configured and that the user is assigned to the appropriate roles.

    Related Information:

    • Transaction Codes:

      • SU01: User Maintenance
      • SU10: Mass User Maintenance
      • SUIM: User Information System (to check user roles and authorizations)
    • SAP Notes: Check SAP Notes for any known issues or patches related to user management and error TN463.

    • Documentation: Refer to SAP Help documentation for user management and authorization concepts.

    By following these steps, you should be able to resolve the TN463 error and ensure that the user in question is properly configured in the SAP system.

    • Do you have any question about this error?


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