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How To Fix TN432 - Support Package for &1 Release &2, SP level &3 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: TN - Support Package Manager (SPAM) Messages

  • Message number: 432

  • Message text: Support Package for &1 Release &2, SP level &3 does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message TN432 - Support Package for &1 Release &2, SP level &3 does not exist ?

    The SAP error message TN432 indicates that a specific support package for a given release and support package level does not exist in the system. This error typically arises during the process of applying support packages or when trying to check for available updates.

    Cause:

    1. Missing Support Package: The specified support package is not available in the SAP system. This could be due to:

      • The support package not being downloaded or imported into the system.
      • The support package being removed or not being released for the specific version of the software.
    2. Incorrect Configuration: The system might be incorrectly configured to look for support packages that are not applicable to the current system version.

    3. Network Issues: If the system is trying to connect to SAP's service marketplace to check for updates, network issues could prevent it from accessing the necessary information.

    Solution:

    1. Check Available Support Packages:

      • Go to the SAP Support Portal and verify if the support package you are trying to apply is available for your specific release and version.
      • Ensure that you are looking for the correct support package level.
    2. Download and Import the Support Package:

      • If the support package is available, download it from the SAP Support Portal.
      • Use the Software Update Manager (SUM) or the SPAM/SAINT transaction to import the support package into your system.
    3. Verify System Configuration:

      • Check the system configuration to ensure that it is set up correctly to look for the appropriate support packages.
      • Use transaction codes like SPAM or SAINT to manage support packages and ensure that the system is pointing to the correct release.
    4. Check for Network Issues:

      • Ensure that your system has a stable internet connection and can access the SAP service marketplace.
      • If there are proxy settings or firewall rules, make sure they allow access to SAP's servers.
    5. Consult SAP Notes:

      • Look for relevant SAP Notes that might provide additional information or specific instructions related to the error message TN432.

    Related Information:

    • Transaction Codes:

      • SPAM: Support Package Manager
      • SAINT: Add-On Installation Tool
      • SNOTE: SAP Note Assistant for applying notes and corrections.
    • SAP Support Portal: This is the primary resource for downloading support packages and accessing documentation.

    • SAP Community: Engaging with the SAP Community can provide insights from other users who may have encountered similar issues.

    • SAP Notes: Always check for specific SAP Notes related to your version and the error message for tailored solutions.

    By following these steps, you should be able to resolve the TN432 error and successfully manage your support packages.

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