How To Fix TN428 - OCS package &1 is corrupt. Contact the vendor

SAP Error Message - Details

• Message type: E = Error

• Message class: TN - Support Package Manager (SPAM) Messages

• Message number: 428

• Message text: OCS package &1 is corrupt. Contact the vendor

What causes this issue?

You are attempting to use Add-On installation/upgrade package &V1& to
install Add-On &V2& release &V3&. This is not possible, as the release
string for Add-Ons may not have more than 10 characters.
It would seem that the Add-On installation/upgrade package &V1& was
given the wrong attributes by the person who created it. It needs to be
replaced by a version with the correct attributes.

System Response

The Add-On installation will not start.

How to fix this error?

If it is an SAP Add-On, look for a corrected package in the Software
Distribution Center in the SAP Service Marketplace
(http://service.sap.com/swdc). Or, alternatively, contact SAP Support.
If it is not an SAP Add-On, contact the company that produced the Add-On
and request a corrected package.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.