How To Fix TN026 - Import of Support Package &1 was rejected by user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: TN - Support Package Manager (SPAM) Messages

• Message number: 026

• Message text: Import of Support Package &1 was rejected by user &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message TN026 - Import of Support Package &1 was rejected by user &2 ?

  The SAP error message TN026 indicates that the import of a support package was rejected by a user. This typically occurs during the process of applying a support package or enhancement package in the SAP system. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  User Intervention: The import process was manually rejected by a user. This could happen if a user was prompted to approve or reject the import and chose to reject it.
  Authorization Issues: The user who attempted to import the support package may not have the necessary authorizations to perform the action.
  System Configuration: There may be system settings or configurations that prevent the import from proceeding without explicit user approval.
  
  Solution:
  
  Check User Actions: Verify if the user who rejected the import did so intentionally. If it was a mistake, the user can re-initiate the import process.
  Re-Import the Support Package: If the rejection was unintentional, the support package can be re-imported. Ensure that the user has the necessary authorizations to perform this action.
  Review Authorizations: Ensure that the user has the appropriate roles and authorizations to import support packages. This can be checked in transaction code SU01 (User Maintenance) or SU53 (Authorization Check).
  Consult Logs: Check the transport logs or system logs for more detailed information about why the import was rejected. This can provide insights into any underlying issues.
  Use Transaction SPAM: If you are using the Support Package Manager (SPAM), you can navigate to the SPAM transaction and check the status of the support package import. You may also find options to reprocess or approve the import.
  Contact SAP Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPAM (Support Package Manager), SAINT (Add-On Installation Tool), and ST22 (Dump Analysis) for troubleshooting.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide guidance on handling support package imports.
  Documentation: Review SAP documentation regarding support package management and the import process to ensure compliance with best practices.
  
  By following these steps, you should be able to resolve the TN026 error and successfully import the support package.