How To Fix TN024 - Support Package &1 was recalled

SAP Error Message - Details

• Message type: E = Error

• Message class: TN - Support Package Manager (SPAM) Messages

• Message number: 024

• Message text: Support Package &1 was recalled

&NOTE&
Support Package &1 was successfully canceled.
All the objects overwritten by the Support Package were reset to the
state before the import.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TN024 - Support Package &1 was recalled ?

  The SAP error message TN024, which states "Support Package &1 was recalled," indicates that a specific support package has been marked as recalled by SAP. This typically happens when there are issues or bugs identified in the support package that could affect system stability or functionality.
  Cause:
  
  Quality Issues: The support package may have been found to contain critical bugs or issues that could lead to system errors or data inconsistencies.
  Compatibility Problems: The package might not be compatible with certain configurations or other installed components in your SAP system.
  Security Vulnerabilities: The support package could have been recalled due to identified security vulnerabilities that need to be addressed.
  
  Solution:
  
  Check SAP Notes: Look for SAP Notes related to the specific support package. SAP often provides information on why a package was recalled and any recommended actions.
  Install a Different Version: If the support package has been recalled, you should look for an alternative version or a newer support package that has been released to replace the recalled one.
  Contact SAP Support: If you are unsure about the next steps or need assistance, contacting SAP Support can provide guidance tailored to your specific situation.
  Review System Logs: Check the system logs for any additional information or errors that may provide context for the recall.
  
  Related Information:
  
  SAP Support Portal: You can access the SAP Support Portal to find relevant notes and updates regarding the support package.
  SAP Community: Engaging with the SAP Community can provide insights from other users who may have encountered similar issues.
  System Maintenance: Regularly check for updates and patches to ensure your SAP system is up to date and secure.
  
  Preventive Measures:
  
  Regular Updates: Keep your SAP system updated with the latest support packages and patches to minimize the risk of encountering recalled packages.
  Testing: Before applying support packages in a production environment, test them in a development or quality assurance environment to identify potential issues.
  
  By following these steps, you can address the TN024 error and ensure your SAP system remains stable and secure.