How To Fix TN012 - Main import of Support Package &1 canceled

SAP Error Message - Details

• Message type: E = Error

• Message class: TN - Support Package Manager (SPAM) Messages

• Message number: 012

• Message text: Main import of Support Package &1 canceled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message TN012 - Main import of Support Package &1 canceled ?

  The SAP error message TN012, which states "Main import of Support Package &1 canceled," typically occurs during the import of a support package in the SAP system. This error can arise due to various reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  Pre-requisites Not Met: The support package may have dependencies or prerequisites that are not fulfilled in the current system.
  Transport Directory Issues: Problems with the transport directory, such as missing files or incorrect permissions, can lead to this error.
  System Lock: If the system is locked or if there are ongoing processes that conflict with the import, it can cause the import to be canceled.
  Insufficient Authorizations: The user performing the import may not have the necessary authorizations to execute the support package import.
  Errors in Previous Steps: If there were errors in previous import steps or phases, it could lead to the cancellation of the main import.
  Configuration Issues: Incorrect configuration settings in the system can also lead to this error.
  
  Solutions:
  
  Check Prerequisites: Ensure that all prerequisites for the support package are met. This includes checking for any required previous support packages or kernel updates.
  Review Transport Directory: Verify the integrity of the transport directory. Ensure that all necessary files are present and that the directory has the correct permissions.
  Check for Locks: Use transaction codes like SM12 to check for any locks in the system that might be preventing the import. Resolve any conflicts before retrying the import.
  User Authorizations: Ensure that the user performing the import has the necessary authorizations. You may need to consult with your SAP security team to verify this.
  Analyze Logs: Review the import logs for any specific error messages or warnings that occurred before the cancellation. This can provide insights into what went wrong.
  Retry the Import: After addressing any identified issues, you can attempt to re-import the support package. Make sure to follow the correct import procedure.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address known issues with the specific support package you are trying to import.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like ST22 (Dump Analysis), SM21 (System Log), and SLOG (Log Viewer) to gather more information about the error.
  SAP Support Portal: Access the SAP Support Portal for additional resources, including documentation and community forums where similar issues may have been discussed.
  SAP Community: Engage with the SAP Community for insights from other users who may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the TN012 error and implement a solution to successfully import the support package.