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How To Fix TN013 - Failed to insert/update Support Package &1 in PAT03


SAP Error Message - Details

  • Message type: E = Error

  • Message class: TN - Support Package Manager (SPAM) Messages

  • Message number: 013

  • Message text: Failed to insert/update Support Package &1 in PAT03

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message TN013 - Failed to insert/update Support Package &1 in PAT03 ?

    The SAP error message TN013, which states "Failed to insert/update Support Package &1 in PAT03," typically occurs during the process of applying a support package or enhancement package in the SAP system. This error can arise due to various reasons, and here are some common causes, potential solutions, and related information:

    Causes:

    1. Database Locking Issues: The database table PAT03 might be locked by another process or transaction, preventing the update or insertion of the support package.
    2. Authorization Issues: The user executing the support package installation may not have the necessary authorizations to update the PAT03 table.
    3. Corrupted or Incomplete Support Package: The support package being applied may be corrupted or not fully downloaded, leading to issues during the update process.
    4. System Configuration Issues: There may be inconsistencies in the system configuration or settings that prevent the update from being processed correctly.
    5. Transport Directory Issues: Problems with the transport directory or transport management system can also lead to this error.

    Solutions:

    1. Check for Locks: Use transaction code SM12 to check for any locks on the PAT03 table. If you find any locks that are not needed, you can delete them (ensure you have the necessary authorizations to do this).
    2. Verify Authorizations: Ensure that the user performing the support package installation has the required authorizations. You may need to consult with your security team to verify this.
    3. Re-download the Support Package: If you suspect that the support package is corrupted, try re-downloading it from the SAP Service Marketplace and ensure it is complete.
    4. Check System Logs: Use transaction code SLG1 to check the application logs for any additional error messages or warnings that could provide more context about the failure.
    5. Review Transport Directory: Ensure that the transport directory is correctly configured and that there are no issues with the transport management system.
    6. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPAM (Support Package Manager) and SAINT (Add-On Installation Tool) for managing support packages and add-ons.
    • SAP Support Portal: Utilize the SAP Support Portal to search for specific notes related to the error message TN013.
    • System Backup: Always ensure that you have a backup of your system before applying support packages, as this can help you recover in case of any issues.

    If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.

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