How To Fix /TMF/ECF021 - Questionnaire saved successfully

SAP Error Message - Details

• Message type: E = Error

• Message class: /TMF/ECF -

• Message number: 021

• Message text: Questionnaire saved successfully

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /TMF/ECF021 - Questionnaire saved successfully ?

  The SAP error message /TMF/ECF021 Questionnaire saved successfully is not actually an error message but rather an informational message indicating that a questionnaire has been saved successfully in the system. This message typically appears in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules, which are part of the SAP Billing and Revenue Innovation Management (BRIM) suite.
  Cause:
  
  The message is triggered when a user completes a questionnaire related to a specific process (e.g., customer feedback, service requests, etc.) and successfully saves the input data in the system.
  
  Solution:
  
  Since this is an informational message and not an error, no specific action is required. However, if you are looking to ensure that the questionnaire is functioning correctly, you can:
  
  Verify that the data entered in the questionnaire is accurate and complete.
  Check if the saved questionnaire can be retrieved and reviewed as expected.
  Ensure that any subsequent processes that depend on the questionnaire data are functioning correctly.
  
  
  
  Related Information:
  
  If you encounter issues with the questionnaire not saving or retrieving data, consider the following:
  
  Check user permissions to ensure that the user has the necessary rights to save and access the questionnaire.
  Review any custom configurations or enhancements that may affect the questionnaire functionality.
  Consult the SAP documentation or support resources for troubleshooting steps related to questionnaires in SAP CC or CI.
  If you are experiencing unexpected behavior, consider reaching out to your SAP support team or consulting the SAP Community for assistance.
  
  
  
  In summary, the message /TMF/ECF021 Questionnaire saved successfully indicates a successful operation, and no further action is typically required unless there are specific issues with the questionnaire process.