How To Fix /TMF/ECF022 - Error trying to save questionnaire

SAP Error Message - Details

• Message type: E = Error

• Message class: /TMF/ECF -

• Message number: 022

• Message text: Error trying to save questionnaire

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /TMF/ECF022 - Error trying to save questionnaire ?

  The SAP error message /TMF/ECF022 Error trying to save questionnaire typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules, particularly when dealing with questionnaires or surveys that are part of the configuration or data collection processes.
  Possible Causes:
  
  Data Validation Issues: The questionnaire may contain invalid or incomplete data that does not meet the required validation rules.
  Authorization Issues: The user may not have the necessary permissions to save the questionnaire.
  Technical Issues: There could be a temporary system issue, such as a database connection problem or a system timeout.
  Configuration Errors: There may be issues with the configuration of the questionnaire itself, such as missing fields or incorrect settings.
  System Bugs: There could be a bug in the version of SAP you are using that affects the questionnaire functionality.
  
  Solutions:
  
  Check Data Input: Review the data entered in the questionnaire for any missing or invalid entries. Ensure all required fields are filled out correctly.
  Review Authorizations: Verify that the user has the necessary authorizations to save the questionnaire. This may involve checking roles and permissions in the SAP system.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or details that could provide more context about the issue.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis team or technical support for assistance. They can check for any underlying system issues or bugs.
  Consult Documentation: Review the relevant SAP documentation or notes related to the specific version you are using. There may be known issues or patches available.
  Testing in a Different Environment: If possible, try to replicate the issue in a development or test environment to see if it is specific to the current environment.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to the error message. You can search for the error code or related keywords in the SAP Support Portal.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can share their solutions.
  Updates and Patches: Ensure that your SAP system is up to date with the latest patches and updates, as these can resolve known issues.
  
  If you continue to experience difficulties, providing specific details about the context in which the error occurs (e.g., the steps leading up to the error, the specific version of SAP you are using) can help in diagnosing the problem more effectively.