How To Fix TK857 - SAP system cannot access the global object directory

SAP Error Message - Details

• Message type: E = Error

• Message class: TK - Transport Organizer

• Message number: 857

• Message text: SAP system cannot access the global object directory

What causes this issue?

This SAP system tries to access the global object directory (GTADIR).
However, this system is not entered as the client of the global object
directory.

System Response

The function terminates.

How to fix this error?

Contact the administrator of the global object directory server. Access
is then permitted.
The administrator requires the following information on your system:
Name of the system
IP name of the central instance of your system
HOST ID of the central instance of your system
Name of the system administrator
You can find the name of the global object directory server using
transaction SM59 <DS:TRAN.SM59>(RFC destination maintenance)</> under
the path: <LS>ABAP Connections</> -> <LS>GTADIR_SERVER</>

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TK857 - SAP system cannot access the global object directory ?

  The SAP error message TK857 indicates that the SAP system is unable to access the global object directory (GOD). This can occur due to various reasons, and understanding the cause is essential for troubleshooting and resolving the issue. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the global object directory.
  Configuration Errors: Incorrect configuration settings in the SAP system or the global object directory can lead to access issues.
  Authorization Problems: The user or system may not have the necessary authorizations to access the global object directory.
  Service Availability: The global object directory service may be down or not running.
  Database Issues: Problems with the database that stores the global object directory can also lead to this error.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Ensure that the SAP system can reach the global object directory server. You can use tools like ping or traceroute to verify connectivity.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings in the SAP system related to the global object directory. Ensure that the parameters are correctly set in transaction RZ10 or RZ11.
  
  
  
  Verify Authorizations:
  
  Ensure that the user or system has the necessary authorizations to access the global object directory. You can check user roles and authorizations in transaction SU01.
  
  
  
  Check Service Status:
  
  Verify that the global object directory service is running. You may need to restart the service if it is down.
  
  
  
  Database Health Check:
  
  Perform a health check on the database to ensure it is functioning correctly. Look for any errors in the database logs.
  
  
  
  Review SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  Consult Logs:
  
  Review the system logs (transaction SM21) and the developer traces (transaction ST22) for any additional error messages or clues that could help diagnose the problem.
  
  
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  Documentation: Refer to the official SAP documentation for more detailed information on the global object directory and related configurations.
  Community Forums: Engage with the SAP community forums or user groups where similar issues may have been discussed.
  
  By systematically checking these areas, you should be able to identify the cause of the TK857 error and implement an appropriate solution.