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How To Fix TG834 - &: & entries belonging to the customer


SAP Error Message - Details

  • Message type: E = Error

  • Message class: TG - Messages for Upgrade Repository Switch

  • Message number: 834

  • Message text: &: & entries belonging to the customer

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message TG834 - &: & entries belonging to the customer ?

    The SAP error message TG834 typically indicates that there are inconsistencies or issues related to customer master data entries in the system. This error can occur in various scenarios, such as during the processing of transactions involving customer accounts, or when trying to access or modify customer-related data.

    Cause:

    1. Missing or Incomplete Data: The customer master data may be incomplete or missing required fields.
    2. Data Inconsistencies: There may be inconsistencies in the customer data across different modules (e.g., Sales and Distribution, Finance).
    3. Authorization Issues: The user may not have the necessary authorizations to access or modify the customer data.
    4. Data Locking: The customer data might be locked by another user or process, preventing access.
    5. Configuration Issues: There may be configuration issues in the system that affect how customer data is processed.

    Solution:

    1. Check Customer Master Data: Review the customer master data for completeness and accuracy. Ensure that all required fields are filled out correctly.
    2. Data Consistency Check: Use transaction codes like SE16 or SE11 to check the underlying database tables for inconsistencies.
    3. Authorization Check: Ensure that the user has the necessary authorizations to access and modify customer data. This can be checked in the user roles and profiles.
    4. Unlock Data: If the data is locked, identify the user or process that has locked it and resolve the issue (e.g., by waiting for the lock to be released or contacting the user).
    5. Consult Configuration: If the issue persists, consult with your SAP Basis or configuration team to check for any configuration issues that may be affecting customer data processing.
    6. SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer) for managing customer data.
    • SAP Documentation: Refer to SAP Help documentation for detailed information on customer master data management.
    • Support Community: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.

    If the problem persists after following these steps, it may be necessary to escalate the issue to your SAP support team or consult with SAP directly for further assistance.

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