How To Fix TEXTEDITDOI017 - Error occurred when querying storage. Document not saved

SAP Error Message - Details

• Message type: E = Error

• Message class: TEXTEDITDOI - WSWINSRV replaced by desktop office integration

• Message number: 017

• Message text: Error occurred when querying storage. Document not saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message TEXTEDITDOI017 - Error occurred when querying storage. Document not saved ?

  The SAP error message TEXTEDITDOI017 indicates that there was an issue when trying to save a document due to a problem with querying storage. This error can occur in various contexts, such as when working with SAPscript, Smart Forms, or other text-editing functionalities within SAP.
  Possible Causes:
  
  Database Issues: There may be a problem with the database connection or the database itself, such as being down or having performance issues.
  Authorization Issues: The user may not have the necessary permissions to save documents or access the storage location.
  Storage Configuration: There could be a misconfiguration in the storage settings or the document management system.
  Temporary System Issues: Sometimes, temporary issues in the SAP system can lead to this error, such as memory shortages or system locks.
  Document Size Limitations: The document being saved may exceed size limits set in the system.
  
  Solutions:
  
  Check Database Connection: Ensure that the database is up and running and that there are no connectivity issues.
  Review Authorizations: Verify that the user has the necessary authorizations to save documents. This can be done by checking the user roles and permissions in the SAP system.
  Inspect Storage Configuration: Review the configuration settings for document storage in the SAP system. Ensure that the storage paths and settings are correctly configured.
  Restart the SAP System: If the issue is due to temporary system problems, restarting the SAP application server may resolve the issue.
  Check Document Size: If applicable, check if the document being saved exceeds any size limitations and try to reduce its size if necessary.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide more detailed troubleshooting steps based on the specific system configuration and version.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in diagnosing the issue, such as SM21 (System Log), ST22 (Dump Analysis), and SLG1 (Application Log).
  Documentation: Review SAP documentation related to document management and text editing for additional insights and best practices.
  
  By following these steps, you should be able to identify and resolve the issue causing the TEXTEDITDOI017 error in your SAP system.