How To Fix TD366 - Output cannot be redirected to this printer (see long text)

SAP Error Message - Details

• Message type: E = Error

• Message class: TD - SAPscript: Text editor, composer, forms, styles and fonts

• Message number: 366

• Message text: Output cannot be redirected to this printer (see long text)

What causes this issue?

You tried to output a SAPscript spool request to an output device to
which another device type is assigned than that for which the spool
request was originally created.

System Response

The system does not allow the output to be redirected to this output
device since the printout would be partially or completely incorrect due
to the different device type.
The SAPscript spool data already contains printer-specific information
(e.g names of print controls for font selection), which would cause
incorrect fonts (too large, too small, other font type) in the printout
if it was redirected to another device type. For this reason, you are
not allowed to redirect output to a device type with a different printer
driver.
If a spool request is redirected to a PostScript printer (device type
POSTSCPT), PostScript errors (syntax errors) can occur leading to a
termination of printing if certain print controls are missing.

How to fix this error?

Create a new spool request from the application used and assign the
output device (printer) you require there.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TD366 - Output cannot be redirected to this printer (see long text) ?

  The SAP error message TD366, which states "Output cannot be redirected to this printer (see long text)," typically occurs when there is an issue with the printer configuration or the output device settings in the SAP system. Here’s a breakdown of the potential causes, solutions, and related information:
  Causes:
  
  Printer Configuration Issues: The printer may not be correctly configured in the SAP system. This could include incorrect device type, incorrect IP address, or missing configuration parameters.
  Output Device Settings: The output device settings may not allow for redirection. For example, the printer may be set to a specific output type that does not support redirection.
  User Authorizations: The user may not have the necessary authorizations to print to the specified output device.
  Network Issues: There may be network connectivity issues preventing the SAP system from communicating with the printer.
  Printer Status: The printer may be offline, out of paper, or experiencing other hardware issues.
  
  Solutions:
  
  
  Check Printer Configuration:
  
  Go to transaction code SPAD (Spool Administration) in SAP.
  Verify the configuration of the output device. Ensure that the device type, host name, and other parameters are correctly set.
  Test the printer connection to ensure it is reachable from the SAP system.
  
  
  
  Review Output Device Settings:
  
  Ensure that the output device is set up to allow redirection. Check the settings for the output device in SPAD.
  If necessary, create a new output device with the correct settings.
  
  
  
  User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has permission to print to the specified output device.
  
  
  
  Network Connectivity:
  
  Verify that the network connection between the SAP system and the printer is functioning correctly. You can use ping or other network diagnostic tools to check connectivity.
  
  
  
  Printer Status:
  
  Check the physical printer to ensure it is online, has paper, and is functioning correctly. Resolve any hardware issues that may be present.
  
  
  
  Consult Long Text:
  
  The error message TD366 often has a long text that provides additional details about the issue. You can view this long text in the SAP system for more specific guidance.
  
  
  
  Related Information:
  
  Transaction Codes: SPAD (Spool Administration), SP01 (Spool Request), SU53 (Authorization Check).
  SAP Notes: Check SAP Notes related to printer issues for any known bugs or additional troubleshooting steps.
  Documentation: Refer to SAP documentation for detailed information on printer configuration and troubleshooting.
  
  By following these steps, you should be able to identify and resolve the issue causing the TD366 error message in SAP. If the problem persists, consider reaching out to your SAP Basis team or SAP support for further assistance.