How To Fix TD365 - Font metrics must be applied from a different printer font

SAP Error Message - Details

• Message type: E = Error

• Message class: TD - SAPscript: Text editor, composer, forms, styles and fonts

• Message number: 365

• Message text: Font metrics must be applied from a different printer font

What causes this issue?

You tried to create a fontmetrics file (AFM file) by using an existing
fontmetrics file as a template. The key of the printer font being
processed was specified as the key of the file to be copied. The
fontmetrics file cannot serve as a template for itself.

System Response

The system sends an error message.

How to fix this error?

The action was not carried out. Repeat the action and specify the key
of another printer font.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TD365 - Font metrics must be applied from a different printer font ?

  The SAP error message TD365, which states "Font metrics must be applied from a different printer font," typically occurs when there is a mismatch or issue with the font settings in the SAP system, particularly when dealing with print layouts or forms. This error can arise in various scenarios, such as when printing documents or generating output that requires specific font metrics.
  Cause:
  
  Font Mismatch: The font specified in the print layout or form does not match the font metrics available in the printer settings.
  Missing Fonts: The required font may not be installed on the printer or the SAP system.
  Incorrect Printer Configuration: The printer configuration in SAP may not be set up correctly, leading to issues with font metrics.
  SAPscript or Smart Forms Issues: If you are using SAPscript or Smart Forms, there may be issues with the font definitions or the way they are referenced in the form.
  
  Solution:
  
  
  Check Printer Settings:
  
  Go to the transaction SPAD (Spool Administration) and check the printer settings.
  Ensure that the correct printer is selected and that it supports the fonts you are trying to use.
  
  
  
  Verify Font Configuration:
  
  In SPAD, check the font settings for the printer. Make sure that the fonts used in your SAPscript or Smart Forms are available and correctly configured.
  If necessary, add or modify the font settings to ensure compatibility.
  
  
  
  Use Standard Fonts:
  
  If you are using custom fonts, consider switching to standard fonts that are known to work with SAP, such as Arial or Times New Roman.
  
  
  
  Adjust Form Layout:
  
  If you are using Smart Forms or SAPscript, review the form layout and ensure that the fonts specified in the form match those available in the printer settings.
  You may need to adjust the font settings in the form to align with the printer's capabilities.
  
  
  
  Test Printing:
  
  After making changes, perform a test print to see if the issue is resolved. Check the output to ensure that the correct fonts are being applied.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to font issues and printer configurations for additional guidance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to font metrics and printer configurations.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  System Updates: Ensure that your SAP system is up to date, as updates may include fixes for known issues related to printing and font handling.
  
  By following these steps, you should be able to resolve the TD365 error and ensure that your printing processes work smoothly.