How To Fix TD361 - No fontmetrics file for specified printer font

SAP Error Message - Details

• Message type: E = Error

• Message class: TD - SAPscript: Text editor, composer, forms, styles and fonts

• Message number: 361

• Message text: No fontmetrics file for specified printer font

What causes this issue?

The user has specified a printer font for which there is no fontmetrics
file.

System Response

The system cannot carry out the current action.

How to fix this error?

So that the action can be carried out correctly, specify a printer font
for which there is a fontmetrics file.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TD361 - No fontmetrics file for specified printer font ?

  The SAP error message TD361 "No fontmetrics file for specified printer font" typically occurs when the SAP system is unable to find the font metrics file for a specified printer font. This can happen for various reasons, such as incorrect configuration, missing files, or issues with the printer setup.
  Causes:
  
  Missing Font Metrics File: The font metrics file for the specified printer font is not available in the system.
  Incorrect Printer Configuration: The printer configuration in SAP may not be set up correctly, leading to the system being unable to locate the necessary font files.
  Unsupported Font: The font being used may not be supported by the SAP system or the printer.
  Incorrect Path: The path to the font metrics file may be incorrectly specified in the SAP configuration.
  
  Solutions:
  
  
  Check Font Installation:
  
  Ensure that the required font is installed on the SAP server and that the corresponding font metrics file is available.
  Font metrics files typically have a .fnt or .fntm extension.
  
  
  
  Update Printer Configuration:
  
  Go to the SAP transaction SPAD (Spool Administration).
  Check the configuration of the printer in question and ensure that the correct font is assigned.
  If necessary, reconfigure the printer settings to use a different font that is known to work.
  
  
  
  Add Missing Font Metrics:
  
  If the font metrics file is missing, you may need to obtain it and place it in the appropriate directory on the SAP server.
  The location of font metrics files can vary based on the system setup, so consult your system administrator for the correct path.
  
  
  
  Use Standard Fonts:
  
  If possible, switch to standard fonts that are known to be supported by SAP, such as Arial or Times New Roman, to avoid compatibility issues.
  
  
  
  Check SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide updates related to printer fonts and metrics.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation for your specific version to understand any additional requirements or configurations needed for printer fonts.
  
  
  
  Related Information:
  
  Transaction Codes: SPAD (Spool Administration), SP01 (Spool Request), and SP02 (Output Controller) can be useful for managing and troubleshooting spool requests and printer configurations.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it involves custom fonts or specific printer models.
  System Logs: Check system logs for any additional error messages that may provide more context about the issue.
  
  By following these steps, you should be able to resolve the TD361 error and ensure that your SAP system can properly utilize the specified printer font.