How To Fix TD324 - The CPI value of the printer font & must be > 0

TD324 - Overview

• Message type: E = Error

• Message class: TD - SAPscript: Text editor, composer, forms, styles and fonts

• Message number: 324

• Message text: The CPI value of the printer font & must be > 0

What causes this issue?

The CPI value (characters per inch) of the printer font is specified as
0.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The CPI value must be > 0.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TD324 - The CPI value of the printer font & must be > 0 ?

  The SAP error message TD324 indicates that there is an issue with the configuration of a printer font in the SAP system. Specifically, it states that the CPI (Characters Per Inch) value of the specified printer font must be greater than 0. This error typically arises when the font settings for a printer are not correctly defined, which can prevent documents from being printed correctly.
  
  Cause:
  
  Incorrect Font Configuration: The CPI value for the specified printer font is set to 0 or is not defined.
  Missing Font Definition: The font may not be properly defined in the SAP system or the printer configuration.
  Printer Driver Issues: The printer driver may not be correctly set up or may not support the specified font.
  
  
  Solution:
  To resolve the TD324 error, you can follow these steps:
  
  
  Check Font Configuration:
  
  Go to the SAP transaction code SPAD (Spool Administration).
  Navigate to the Output Devices section and select the printer that is causing the