How To Fix TD323 - The size of the printer font must be > 0

SAP Error Message - Details

• Message type: E = Error

• Message class: TD - SAPscript: Text editor, composer, forms, styles and fonts

• Message number: 323

• Message text: The size of the printer font must be > 0

What causes this issue?

The printer font size is specified as 0.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The font size value must be > 0.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TD323 - The size of the printer font must be > 0 ?

  The SAP error message TD323, which states "The size of the printer font must be > 0," typically occurs when there is an issue with the configuration of the printer settings in SAP. This error indicates that the font size specified for the printer is set to zero or is not defined correctly, which prevents the system from generating print output.
  Cause:
  
  Font Size Configuration: The printer configuration in SAP may have a font size set to zero or an invalid value.
  Printer Driver Issues: The printer driver being used may not support the specified font size or may have incorrect settings.
  SAP Script or Smart Forms: If you are using SAPscript or Smart Forms, the font size defined in the form may be incorrectly set.
  Missing Fonts: The required font may not be installed or available on the system.
  
  Solution:
  
  
  Check Printer Configuration:
  
  Go to transaction code SPAD (Spool Administration).
  Select the printer that is causing the issue.
  Check the settings for the printer, particularly the font settings. Ensure that the font size is greater than zero.
  
  
  
  Adjust Font Size in SAPscript/Smart Forms:
  
  If you are using SAPscript, go to the relevant form and check the font settings.
  For Smart Forms, open the Smart Form and verify the font size settings in the text elements.
  
  
  
  Update Printer Driver:
  
  Ensure that the printer driver is up to date and compatible with the SAP system.
  If necessary, reinstall or update the printer driver.
  
  
  
  Test with Different Printer:
  
  If possible, try printing to a different printer to see if the issue persists. This can help determine if the problem is specific to a particular printer.
  
  
  
  Check for Missing Fonts:
  
  Ensure that the required fonts are installed on the server where the SAP system is running. If a specific font is required, it should be available in the system.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SPAD - Spool Administration
  SE71 - SAPscript Form Maintenance
  SMARTFORMS - Smart Forms Maintenance
  
  
  Documentation: Review SAP documentation related to printer configuration and font management.
  SAP Community: Engage with the SAP Community forums for additional insights and solutions from other users who may have encountered the same issue.
  
  By following these steps, you should be able to resolve the TD323 error and ensure that your printer settings are correctly configured for successful print output.