How To Fix TD312 - AFM file & could not be loaded

SAP Error Message - Details

• Message type: E = Error

• Message class: TD - SAPscript: Text editor, composer, forms, styles and fonts

• Message number: 312

• Message text: AFM file & could not be loaded

What causes this issue?

The fontmetrics file could not be uploaded.

System Response

Uploading of the file was terminated.

How to fix this error?

Please check the file name specified and access path, and the read
authorization of the fontmetrics file.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TD312 - AFM file & could not be loaded ?

  The SAP error message TD312 indicates that the AFM (Application Function Module) file could not be loaded. This error typically occurs when there is an issue with the transport directory or the transport files associated with the SAP system. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Missing or Corrupted AFM File: The AFM file may be missing or corrupted in the transport directory.
  Incorrect Transport Directory Configuration: The transport directory may not be correctly configured in the SAP system.
  Authorization Issues: The user may not have the necessary authorizations to access the transport files.
  Transport Directory Not Accessible: The transport directory may not be accessible due to network issues or incorrect permissions.
  Transport Request Issues: There may be issues with the transport request itself, such as it being incomplete or not properly released.
  
  Solutions:
  
  Check Transport Directory: Verify that the transport directory is correctly configured in the SAP system. You can check this in transaction RZ12 or RZ10.
  Verify AFM File: Check if the AFM file exists in the transport directory. If it is missing, you may need to restore it from a backup or recreate it.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the transport files. You may need to consult with your SAP security team.
  Check Network and Permissions: Ensure that the transport directory is accessible and that the necessary permissions are set for the user and the SAP system to access the files.
  Re-import Transport Request: If the transport request is causing the issue, try to re-import it or check for any errors in the transport logs.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like STMS (Transport Management System) to manage transports and check for errors.
  SAP Notes: Search for specific SAP Notes related to TD312 for more detailed troubleshooting steps.
  Logs: Review the transport logs for any additional error messages that may provide more context on the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.