How To Fix TD310 - AFM file does not contain any fontmetrics data

SAP Error Message - Details

• Message type: E = Error

• Message class: TD - SAPscript: Text editor, composer, forms, styles and fonts

• Message number: 310

• Message text: AFM file does not contain any fontmetrics data

What causes this issue?

The fontmetrics file which is to be loaded does not contain any correct
fontmetrics data in AFM format.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please check that the contents of the file you are loading are correct.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TD310 - AFM file does not contain any fontmetrics data ?

  The SAP error message TD310, which states "AFM file does not contain any font metrics data," typically occurs when the system is unable to find or read the font metrics data from the AFM (Adobe Font Metrics) file associated with a specific font. This can happen in various scenarios, particularly when dealing with SAPscript or Smart Forms that require specific fonts for printing.
  Cause:
  
  Missing AFM File: The AFM file for the specified font may not be present in the expected directory.
  Corrupted AFM File: The AFM file may be corrupted or improperly formatted, leading to the absence of font metrics data.
  Incorrect Font Configuration: The font may not be correctly configured in the SAP system, or the font itself may not be supported.
  File Permissions: The system may not have the necessary permissions to access the AFM file.
  
  Solution:
  
  
  Check AFM File Location:
  
  Ensure that the AFM file is located in the correct directory. The typical path for AFM files in SAP is usually within the SAP kernel or a specific font directory.
  Verify that the AFM file for the font in question exists.
  
  
  
  Validate AFM File:
  
  Open the AFM file in a text editor to check if it contains valid font metrics data. If the file is empty or corrupted, you may need to replace it with a valid version.
  
  
  
  Reconfigure Fonts:
  
  Go to transaction code SPAD (Spool Administration) in SAP.
  Check the font configuration and ensure that the font is correctly defined and associated with the correct AFM file.
  If necessary, re-upload the font and its associated AFM file.
  
  
  
  Check Permissions:
  
  Ensure that the SAP system has the necessary permissions to read the AFM file. This may involve checking file system permissions on the server where the SAP instance is running.
  
  
  
  Use Standard Fonts:
  
  If you are using a custom font, consider switching to a standard font that is known to work with SAP, as this may resolve the issue.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues with font handling.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for guidance on font management and configuration in SAPscript and Smart Forms.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the TD310 error in your SAP environment.